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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered these tickets through my local centre! I didn't realize that when you went in on their sight you were brought to ticketmaster! I was charged for my three tickets in American dollars which cost me a fortune! I still don't understand how a show in here in Canada that I had to pay in US dollars! I will not use the sight again!
The process was smooth and easy
My experience was very simple
I came i bought i left. I didn't have any problems buying the tickets until I was to answer questions
Good to have assured a parking space, it is pricey if we consider that the stadium were not at full capacity
Cannot say as I do not yet have my tickets. I did receive an order number and my payment for the tickets and Service Charge and Email delivery cleared my bank, but I will not rest assured until I receive the tickets.
I ordered tickets, and then received the tickets. It was nothing special.
Confirmation email arrived immediately, but I don't know how to put the tickets on my phone.
It said to put the tickets in my digital wallet. I had to apply for a digital wallet. Then I couldn't get the tickets to go to the digital wallet. The tickets were expensive and we have to drive 7 hours to get there. I hope we can get into the concert.
As a ticketing platform, TOS steers clear of being cumbersome, tedious and overly complicated to use. I was able to easily purchase my tickets without any prior registration or authorisation. Definitely better than most sites, apps and platforms out there.
Where are my tickets? I didn't receive my tickets, I received only confirmation about my purchase
I bought a ticket and had some questions. I contacted the support email and they responded within about a day and answered my questions in detail.
No problems were had. Site was easy to navigate. Thank you!
No issues so far. Good experience so far. Easy process with no questions
Good until you started bombing me with emails And arrogantly requiring at least 50 characters
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members