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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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When I realized I wasn't on the site of the organization that is presenting the event and that the ticket was 2.5 times as expensive as the tickets on the site, I wrote the venue to see whether this was a real ticket.
I found the service and result easy. Check out wasn't complicated. There wasn't a place to enter a code for discounts though.
Satisfactory but expensive, but the process worked well. Thanks
The online purchase of the tickets was straightforward and relatively easy.
Online tickets were easy to order, quick and clear directions.
Ordered premium tickets from a season ticket holder for below face-value. Tickets were easily received via email the following morning (day of game). Had them in my Apple wallet within minutes for easy access to the stadium. Will assuredly use TOS again!
I spoke to a representative last Friday and explained that the tickets seats in my email notification don't match the seats in my digital printout. I need confirmation of:
1- which seats are accurate 2- that there will be no issues with seats the day of the event The representative I spoke to said she'd reach out to the seller and get back to me. I still have not hear anything which is very disappointing since I paid over $700 on the tickets and insurance. Requesting immediate feedback
Great service I was very happy with the process. Thanks will suggest to others
Quick and Simple, just the way I like it!
Looking forward to seeing Travis Tritt and being in the Outer Banks of NC, what more could you ask for!
Depends when I get the tickets. But will go from there and give a good review
The experience was a positive one, very quick response and easy to follow instructions.
Cost way too much to buy online but when I'm traveling from out of state to the Shuckers game I need to know I've got tickets Still it took me 30 minutes to get them in my "wallet" on my phone Time for old people to die
Positive, pretty straight forward.
I got my tickets right away in my Ticketmaster app
Good so far. A bit confusing, but was able to navigate. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members