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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I didn't know I bought tickets from tickets on sale. If you told me what event that might be nice.
Cannot believe I was charged $120+ for 2 $18 face value tickets.
Should be illegal!
Never again!
Looking to take great nephew to show and still waiting for tickets
Bought a ticket, expected to get the ticket the day I bought it. Have yet to receive it and have only been notified if get it at least 1 day before the concert. Have never been through a company that u buy a ticket and don't get the ticket when u buy it
Amazing. Haven't seen my ticket yet but it was great! Appreciate it
I still haven't received my tickets and I'm not happy. There is no phone number to call and I just want what I paid for.
Exciting, honestly is what I wanted to do, so I did it. Had a great time, I feed the girls (team feed, action stations) so i feel a certain way. Go Bucks.
Last experience was a good one, I had a very good laugh. I truly enjoyed myself
I hate all the service fees are added on. Your business is a service business. You don't actually do the entertaining. It is a money grab that unfortunately I am not able to avoid.
You pay for tickets and get confirmation but not actual tickets until undetermined time
She new exactly what to do. It was perfect. $#*! this site saying has to be 50 words $#*! you 50 words
Very easy to purchase the parking spot. Parking Garage was ideal for attending event at American Airlines Center.
Only thing I don't understand is I thought tickets were going to mailed to me
I am not too crazy about having to do a survey online: i am very "old fashion" and do not like technology much. Sorry about that, i miss the old days
Thank you very much: it was fairly basic & efficient
It was okay I over paid but wtv and my ticket hasn't come in yet and the concert is in 4 days
$112 service charge per ticket is ridiculous. I will not purchase tickets through your provider again!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members