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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The experience was as expected. Tickets were relatively easy to source and an expensive fee to purchase.
No complaints w process. All process been easy and fast. Will recommend
Very helpful and effective in helping me book my stay at your facility.
Basic nothing special sometimes confusing annoying don't like having to deal with surveys
Everything is okay! Friendly and good support. Easy to use.
Easy to find tickets for the vendor that I was looking for. 2 thumbs up
I will give summary after event. I am not a good writer with this type of f
Situations
It was a very good experience & looking forward to the game at Cincinnati
Good customer service however my issue was not resolved, because I checked other websites that were selling the ticket with same seating for $100 less
Double the price of Ticketmaster and the website was misleading because it said Ticketmaster but ended up being this site. So deceiving! 😡
First time user and it worked as I expected it to work. Thank you
Bought 4 Vancouver Canadians tickets through the site. The overall experience in finding seats was easy, and payment was simple. It wasn't until the end I realized it wasn't the official site.
Somewhat easy process, however we hate extra fees. No more to say.
Trying to contact someone about how to get my tickets for the Patriotic Pops concert 5/24 at Cool today Park
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members