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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was unable to ensure tickets were side by side from the site. Phone confirmed.
Upon completion of the order was when I was made aware of all of the other "fees" I was charged. There was no breakdown prior to my confirming the order and had I been aware, I may have reconsidered my purchase. Please do better for your customers.
It was good and I am so pleased with all the help and services.
No issues with this business. Very easy to purchase and receive tickets
Trusted purchase and early access for best seats. Recommended
It stated I would receive my ticket for parking in a few hours I have not received it as of now.
I ordered these by mistake. Not pleased with the no cancel policy. Feel I have been scammed out of a lot of money…. Time will tell when it comes time to get the tickets
The timer made decisions feel a little rushed but it's understandable when it's a popular event
It was a lot of double checking to ensure I got the right number of tickets (1) because it kept upping my number
Was good experience. Would be good to select actual seats, not just a section / row.
Easy to get tickets and will recommend to others. I will purchase future tickets.
Easy to use, great experience! Blah blah blah. $?(&67 Why are they asking so many questions?
Stressful experience so far. Haven't received my tickets yet.
Good experience would use this again. No issues at all. Very easy
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members