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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,107 reviews

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Illinois
1 review
0 helpful votes
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NA
May 13, 2025

NA no experience yet. Please allow me to go to the show first and I'll provide a review after

Date of experience: May 3, 2025
Canada
1 review
0 helpful votes
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Good
May 13, 2025

Good, I would have prefer to receive the tickets as soon as purchased though

Date of experience: May 2, 2025
Nevada
1 review
0 helpful votes
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Great
May 13, 2025

Easy fast first time I purchase and it was a good experience.Will be using services again.

Date of experience: May 6, 2025
Canada
1 review
0 helpful votes
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Rating
May 13, 2025

I'm only putting in enough characters so that I won't get anymore emails

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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Tickets printing
May 13, 2025

Once you pay for your tickets it's very easy to download and print. I also saved my tickets on my phone for add insurance.

Date of experience: May 9, 2025
Ohio
1 review
0 helpful votes
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Waiting on tickets
May 13, 2025

I have not received my tickets yet……………………………………………………..

Date of experience: May 6, 2025
Virginia
1 review
0 helpful votes
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The Thorn
May 13, 2025

How do I create an account to get my e tickets? I'm new to this experience and have felt a bit unsure! Help navigating would be greatly appreciated. Thank you in advance.

Date of experience: May 9, 2025
Oregon
1 review
0 helpful votes
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Teview
May 13, 2025

Cool place to get tickets. Easy to use. Kind of expensive fees

Date of experience: May 8, 2025
California
1 review
0 helpful votes
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Not good
May 13, 2025

Still haven't received my tickets still waiting getting worried

Date of experience: May 2, 2025
Mississippi
1 review
0 helpful votes
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The review
May 13, 2025

It was easy but would not tell me the exact seat I was getting.

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Great
May 13, 2025

It was easy and fast to use I did not have any problems with it.

Date of experience: May 2, 2025
Florida
1 review
0 helpful votes
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Easy purchase
May 13, 2025

Site worked great and had tickets in minutes. Will definitely use again.

Date of experience: May 2, 2025
Oregon
1 review
0 helpful votes
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N/a
May 13, 2025

It was great, thank you so much for the great experience. Thank you so much

Date of experience: May 2, 2025
Washington
1 review
0 helpful votes
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Fairly easy to get a ticket
May 13, 2025

Same, fairly easy, but a lot of steps. Would use it again. Thanks.

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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I have not received my tickets
May 13, 2025

I have not received my tickets please give me a call at *******036 to resolve this issue

Date of experience: May 2, 2025
Peru
1 review
0 helpful votes
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Fabuloso
May 13, 2025
Updated review

Muy buena experiencia, fácil acceso confiable, seguro. Lo recomiendo

Date of experience: May 2, 2025

Rápida y facil
April 27, 2025
Previous review

Rápida y facil

Date of experience: April 17, 2025
Nebraska
1 review
0 helpful votes
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NO problems at all...
May 13, 2025

My purchase went smoothly and easily. I was happy with the experience.

Date of experience: May 6, 2025
Canada
1 review
0 helpful votes
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Concert tickets
May 13, 2025

Got them in a timely fashion with no complaints. Looking forward to a great show

Date of experience: May 9, 2025
Missouri
1 review
0 helpful votes
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Great service
May 13, 2025

Clear directions, easy to navigate. Good diagram of venue.

Date of experience: May 7, 2025
Michigan
1 review
0 helpful votes
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Easy to use
May 13, 2025

Easy to order tickets. No issues processing our order. I will definitely this app again to order my tickets for the Cincinnati reds games.

Date of experience: May 2, 2025