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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good. Transaction was smooth and received email confirmation of purchase.
See above. N Fee too high. Emails too confusing. Survey sucks. Shouldn't have to enter swo much info
Quick and easy. I appreciate the format and overall flow. Will definitely use site again
Platform is easy to use. It's my first time using this platform so hopefully my tickets arrive as planned. If so, I recommend as it's really easy to use and you can get access to tickets before they hit the mainstream.
I purchased and paid for my tickets to an event. Not sure why i keep receiving e-mails to confirm my purchase but with no link to actually confirm. I'm hoping my original purchase is still intact.
This was an easy experience. I will use again and I am excited for the Christian Johnson show!
Good good good good good good good good good good good good good good good good good
My experience was indubitably satisfactory and i found that i had a fantastic time placing my order. Thank you very much
Quick and easy purchase. I will definitely be using this device again
Very straight forward Ticket purchasing process and big font on my iPad. Make it easier for bifocal reading glasses.
Very easy to purchase without any issues. I received a response immediately after my purchase.
I was double charged for the Blue Jays game and everybody keeps on saying that I wasn't the bank has confirmed that I was and if I need to send a screenshot, I will
Its been ok but dont understand why a review before i recieve my tickets? Anyway keep me updated on this or ud like a refund of my money 400 cdn is big money to spend on 72 dollar tickets floor price
I'm a Canadian living 1 hour from Rogers Center. I go to Torontobluejays.com & I get you. I had no idea you were an American website. To find out AFTER I paid in American $$... 🖕🖕🖕 I lost a serious amount of money. $#*! you! When I see you pop up on my screen I will close it immediately
This was the first time purchasing tickets through ticketsonsale. It was a bit challenging but finally got my tickets. My children have been having a difficult time also. I'm not sure how to show my tickets once I'm at the event. That's still a headache for me. I might try contacting customer service, but don't know how yet.
Nice and easy way to buy and get concert tickets, or any event tickets that you might want
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members