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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was trying to learn what the total dollar amount would be with the fees and I never saw the total before l saw the thank you for your order message. So I spent way more than I wanted to. And the tickets were non refundable. I don't really think that's legal. I'm pretty mad about it.
Needs to improve on process delayed email after high price purchase for parking tkt compared to other local vendor for Chris Brown Event that transfer parking scan within 24-48hours after purchase.
Got my tickets easily online once I set up my account followed the instructions and got my ticket
Excited for the concert :) i just went onto the site and bought my tickets!
How do i know my seat in the row, is that something that is delivered later, or is it first come first serve?
I was able to pick my seats, check out, and have the tickets delivered within an hour.
I bought my tickets in tickets on sale and it was a fast and easy experience to withhold to this company
Confusing on parking, It is not a close to the Bush Stadium as I would have like for walking back to my car at 10 pm. This was better for the Blues Hockey game.
It was very easy to access the website to purchase two tickets.
Site was easy to navigate and we purchased the tickets in advance. We do not have them yet but experience seemed fine
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members