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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It felt like i over payed for the tickets. I don't think I ask for any added service …………………………………………………………….
Experience was fine. Sale was quick and just waiting for deposit to my account.
Good. I am having trouble getting my tickets I purchased. Help
Good experience. Glad I found the site worth the money for the tickets I received.
Everything worked as it should have, very easy and very efficient.
I purchased a 29 dollar parking pass and ended up getting billed 49 dollars! No recourse! Won't use service again!
On the mobile site I was unable to pick my seats and it was very unspecified as to where I would be until I had about the tickets. Also the tickets were overpriced.
The site was misleading in that it charges you more than the tickets cost. I did, however receive the tickets.
There was no clear communication or acknowledgment when I was buying the tickets as to what I was getting myself into. I had no idea it was a 3rd party service that would assign my tickets right before the concert with no 100% guarantee that I'd be sitting where I chose. Also when I realized I paid double the price for the tickets had I bought them directly from the fair website instead so I am not happy about that… Overall I feel scammed and tricked. I know I will most likely get tickets but just not pleased with the uncertainty and overpricing of the tickets and no clear indication as to what I was getting into
I don't mind shopping on line but I would prefer to print my tickets. I don't like having to use electronic tickets. It's like at the airport. People have too much trouble at the gate especially older folks like the ones who will attend Steve Miller Band concert.
I'm not quite sure if I've received my tickets. I received several emails so far, but nothing with my tickets attached.
Thank you for this amazing service. I am so looking forward to our experience at the Barry Manilow concert on May 30.
I purchased musical tickets easily. I am awaiting the physical tickets which should be available in a few weeks.
The interface is cumbersome, and it was not clear about seating
Received tickets quickly and promptly after purchase, would definitely use service again
Easy process. Thank you! I would definitely use this site again!
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members