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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Expensive compared to other sites…………………………………………………..
I don't recall any notification in advance of the purchase that the seats may not be all together. And that I won't know my seats until only days before the event. Definitely check for more reputable ticket sellers.
Still haven't received my tickets. Would like to have them as I've already paid in full. Why should I have to wait.
My email confirmation confirmed purchase of tickets and said they would be available day of event and transferred to me then. I thought I was buying them directly from the venue.
I don't know if I have tickets yet but know my order was confirmed.
Love the convenience of buying tickets online but hate the fees. They are a little steep😏
Great experience! I will most definitely purchase again! Thank you!
I was able to purchase tickets easily to the venue I wanted. The only drawback is no receiving the tix immediately
Quick, easy, and straight to the point! No issues with the purchase whatsoever.
This was really easy to get the tickets. The costs good. No worries navigating their platform.
Tickets were advertised at $76 each, and the final price was $208, with no itemized receipt.
First time using this site so i dont really have an opinion. I probably wont use it again
Easy access to website; offered all pertinent information needed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members