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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Good experience. Easy instructions to follow. Would recommend to a friend.
Tickets on Sale was easy, prompt and also has wonderful follow up!
First it it not make it clear that these were resale tickets. Then I could not open two of the emails that were sent so I started to doubt the credibility of the transaction. I am disappointed that the tickets won't be available until the day before the show
I can't fully say the experience is good because I haven't been to the concert yet but everything seems good so far
Cheaper rates than other websites! Highly recommend using them!
Nothing wrong. Everything was great. Easy service.,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Tickets were not difficult to purchase. I am filling this out late and do not remember how the experience was several months ago.
Smooth transaction on buying concert tickets, no issues. Thanks
Accepting the tickets via Ticketmaster didn't go well. It's in my Apple wallet but not Ticketmaster app.
Was fast and easy will always use this to buy the ticket for anything
Very easy to get the tickets. However, prices very high, I was surprised with the final price, but taking great niece so all good.
Fast and easy was not hard to find the tickets I was looking for.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members