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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,167 reviews

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Illinois
1 review
0 helpful votes
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Bamatickets
May 19, 2025

Easy to order online and received confirmation quickly that they were ordered

Date of experience: May 9, 2025
Virginia
1 review
0 helpful votes
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Lotta emails
May 19, 2025

While I received the confirmation of my purchase, it seems a little odd that I have to wait till the day before the show to receive the actual tickets. Makes me a little apprehensive.

Date of experience: May 13, 2025
Florida
1 review
0 helpful votes
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Let' go Cubs!
May 19, 2025

Easy to buy and receive the tickets
I recommend to all Cubs fans

Date of experience: May 12, 2025
Arizona
1 review
0 helpful votes
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Purchase
May 19, 2025

Quick and easy transaction - great service they provide - thank u

Date of experience: May 9, 2025
Utah
1 review
0 helpful votes
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FFast, easy and reliable
May 19, 2025

I bought tickets for a wrestling event and it was very easy, no hassle i will use them again in the future

Date of experience: May 15, 2025
Georgia
1 review
0 helpful votes
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It was easy to use.
May 19, 2025

Had an overall great experience. No concerns with purchase of tickets.

Date of experience: May 3, 2025
Arkansas
1 review
0 helpful votes
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Great customer service.
May 19, 2025

Person I spoke with was polite while confirming my purchase.

Date of experience: May 2, 2025
Illinois
1 review
0 helpful votes
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Surprised
May 19, 2025

I was shocked to see that you are a re-seller. I thought I was buying tickets directly from the venue
I'm not happy that I have to wait until 21-2 to get my ticket assignments. Also, your fine print said that I may not get the seats I paid for. This would not be acceptable.

Date of experience: May 9, 2025
Illinois
1 review
0 helpful votes
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Okay
May 19, 2025
Updated review

No problems with purchase. We're excited to see Bonnie Raitt.

Date of experience: May 9, 2025

Very good thank you
May 12, 2025
Previous review

Very good thank you

Date of experience: May 2, 2025
Texas
1 review
0 helpful votes
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Easy Process for Event Tickets
May 19, 2025

So far the experience is good. My tickets will be released to me two days before the event so I'm waiting on that but the process was easy to purchase tickets.

Date of experience: May 9, 2025
Canada
1 review
0 helpful votes
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Na
May 19, 2025

Nananananannanananananananananaannasnananananananan

Date of experience: May 9, 2025
Illinois
1 review
0 helpful votes
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Over priced
May 19, 2025

I was not made aware of all your fees and add-ons as a secondary ticket seller. Made the tickets way overpriced and I was disappointed.

Date of experience: May 12, 2025
Canada
1 review
0 helpful votes
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Ovo Tickets
May 19, 2025

I had a very positive experience. Everything worked well..

Date of experience: May 13, 2025
Michigan
1 review
0 helpful votes
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Really easy
May 19, 2025

The website was easy to use and I'm glad they follow up with emails to double check the confirmation on your tickets.

Date of experience: May 9, 2025
Georgia
1 review
0 helpful votes
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NA
May 19, 2025

I am not inclined to provide a review on a one-minute ticket purchase.

Date of experience: May 9, 2025
Canada
1 review
0 helpful votes
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I was scared because my tickets didn't show up in my Ticketmaster app but luckily the ticket qr code was emailed

Date of experience: May 9, 2025
Mexico
1 review
0 helpful votes
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Fue lenta pero al final, buena
May 19, 2025

Aún no concluye la experiencia, hasta tener los boletos en mano e ingresar al teatro.

Date of experience: May 9, 2025
Texas
1 review
0 helpful votes
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Thank you
May 19, 2025

Thank you're so kind and thoughtful and I appreciate that and thank you for your help in the matter of this

Date of experience: May 9, 2025
California
1 review
0 helpful votes
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.
May 19, 2025

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Date of experience: May 9, 2025
Illinois
1 review
0 helpful votes
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Pretty good
May 19, 2025

Need to mention before that the insurance is an additional cost and will be billed from a different company

Date of experience: May 9, 2025