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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Ridiculous that fees were about 1/3 of the overall cost. Excessive.
I am waiting to receive my ticket for my parking right now. It said I would not get it until May 28th. So I am just praying it shows up on time.
Still looking for my tickets and having issues finding them. The day of event is getting closer.
The fees for the tickets are very high. But if you want the tickets you have to pay I guess
Used this ticket website for the first time, but buying tickets with them was a pretty smooth process for me. I did not have any problems downloading tickets either.
I purchased 2 tickets for July 4th Monarch's Baseball Game. I received the email for the tickets which I then had to download to another location on my phone.
So why can't you send them to Some App similar to MLB Ballpark?
Haven't seen tickets. Don't know the seats. Just the section. Can't find how to make an account on the website. So I don't know how I'm receiving the tickets.
Beware. Through Google sponsored search results, this firm gets between you and the source of the tickets which you wind up paying more for. It does work, but seems rather shady.
I received an email stating I purchased tickets but not clear when I will receive them. I certainly would appreciate know when to expect them and that this was not a scam. Always a concern. Would justnlike communication as tomwhat is next.
I should have looked further for tickets from the venue directly.
I haven't received tickets yet so there is not much of a review
It was easy. App loaded right up. Dont know much about the app as of yet.
They didn't share up front the fees and they ended up be almost the same price as the tickets. SCAM!
The ordering process is very strange. When do I get my tickets? I received a confirmation email and then I had to verify I received that, and now I still don't have my ticket?
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members