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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I do not have a review. I'm not sure why you don't understand I don't have a review
Ridiculously high fees extra $100 to push a button unbelievable
Ticket availability and pricing were clear and easy-to-access. The purchasing process was simple and straightforward.
Just waiting. I read I'd receive it via email by 5/8/25.
This is my 1st online event purchase experience.
Too many apps and emails and extra things to do for these tickets I'm only writing this review to confirm I got them because I think that's what they want me to do
I wish I could see the location of my seats to the field. Is row A the closest to the field or the grand stand?
This was an easy purchase. No problems. I would buy from them again.
Process was fine. I want my tickets delivered at the time of purchase
I got e-mail with confirmation # then a e-mail asking to confirm which took me here. No other instructions. Very confusing, no instructions how to get tickets
Very smooth. I would purchase again. I did not have any problems maneuvering the site.
Bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad
Explained well. Simple instructions. Quick email back with ticket.
TicketsOnSale has lived up to my standards. The process to purchase tickets was very easy. As of this date i'm satisfied with there service.
Would buy again on this site
Very easy transaction
Would refer the site to other people
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members