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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The tickets were very easy to purchase, however I was not a fan of the fact that I didn't know how much my cover fee would be for the tickets.
I would like to see proof of purchase as I only got an email but nothing more
So far all is good. As long as my tickets get delivered before the show it's a good spot
Fees seem crazy high. Didnt recieve tickets, wondered if i had been scammed. Emailing customer service to try to resolve
Had trouble with the site. Would have preferred to get the tickets emailed when they were purchased not 2 months later from purchase.
The ticket have a price of $48. Your website said $66. The final purchase was $93. Nothing was provided on how that number was calculated. I called customer service who gave the standard ripoff line... the difference in prices are services charges. I spoke to friend who bought their tickets directly from Delaware State Fair...$48. Do you feel good about taking money? God will punish you.
I haven't received the tickets as of yet. Please send the tickets and the experience will be great. They are paid for and I have receipt on my credit card. Thank you
Easy to use process and a streamlined experience! Highly recommend!
Chose seat, paid for ticket. It worked. That's what's supposed to happen, no?
The process was straightforward and easy. Communication was good.
I purchased tickets months ago and still haven't received the tickets. After chatting with you people I'm being told you haven't released them. Not happy that I don't have them
My experience has been good so far. I haven't needed customer service yet. Not sure what service I'm being asked to rate.
My experience was quick and easy, up until I needed to write this review.
No comment ….,,,,,,,,,,,…….,……………….,,,,,,,,,,,,,,,
No problems at all. The process was really easy and had no problems downloading the tickets to my phone.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members