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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything was easy and hassle free. Overall great experience
Secured tickets easily for America concert. Thank you for making the experience painless!
If I bought tickets in 1K USD, I would have expected to get emails that don't look like phishing or scam...
Writing emails from the same domain and not: *******@sitejabber.com
What is Sitejabber?
Have not received any tickets in over 2 months. Customer service basically said no refunds and they take no liability
It was done quickly and easy. Thank you for the fast delivery of my tickets.
When will I get my tickets, it seems t be taking some time. Can they be sent to my phone?
Credit card was charged, still waiting for my email. Other than that, easy to use.
I haven't received my tickets for the show yet but so far things seem to have worked as advertised.
4 days after purchase and just receiving confirmation and still do not have actual tickets yet.
Site was easy to access and had no trouble with the whole process, would highly recommend this to others looking for similar events
Easy processing. Satisfied. Will use again. Can't wait for the concert.
Once I set up EVERYTHING and downloaded a new app the ticket purchase was ok. It took almost 30 minutes to receive my parking pass. Guest check out needs to be an option
I've had a great experience but yet to get my tickets transferred. As long as they're get to me it will be a 10/10
Would be a good thing to know I'm not getting access to the tickets when I buy them. Makes me a bit nervous about their validity. But I'll be happy to be proven wrong when we get to the day of the concert. As someone who's bought tickets to Anthem events before I know they are there right off the bat. The fact I cannot see or get access to something I paid for makes me rightfully nervous. Just keep that in mind buying tickets from these guys I guess.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members