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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Had a wonderful time at the game with great seats. Getting the tickets was a breeze and we encountered no problems.
I'm still not sure if this site is a scam or not. I will be interested to see if I actually get my tickets
This was a very un user-friendly site. I hope never to have to use it again.
Very easy to understand, and super good prices! I will be using this again
Very straightforward and easy to navigate. Handling fee was a bit much.
It was easy to pick my seats and the check out was a breeze. I would use this site every time I want to book a concert
It was pretty easy to order, pay and receive my Indy 500 tickets. Thank you!
Quick and easy. The online portal made the search and purpose very easy to follow.
Excelente servicio rápida respuesta gracias. Excelente
Though I was surprised to discover that I was purchasing my tickets through a reseller, I was pleased with the experience overall.
Ordered tickets to the Morgan Freeman Symphony Delta Blues concert in San Francisco. Ordering was easy but still waiting to receive tickets. So stay tuned.
Received 6 different emails why? My purchase went through first attempt
I found the site good and easy to use. No problems at all on my end. Thank you.
Everything worked out as expected no issues, looking forward to the show
The help line isn't helpful. Everytime I try to access the links, I get " Access Denied". These help folks are not helping me.
The process of obtaining my ticket was seamless and easy to complete
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members