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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Good experience - easy to navigate That's enough for now - 50 characters too much
The tickets didn't come right away, came 5 days late
I may of been inpatient never using this website for tickets, didn't want to get scammed
So far so good. I am to receive digital tickets the day before the event on June 6,2025.
Not today batman. Perhaps tomorrow the joker will feel like answering for me im typing this just to get 50 characters by by the end
I found buying the tickets and following the email direction very easy
Annoying emails themaols were annoying They sent way too many, i just want my tickets
Not easy to understand how to actually receive the tickets.
No issues. Everything went as expected. I would use again. 😊
Way Too Much Service Charges for Lousy XX (Last Row) Seats... Never Again... I should have Bought through Ticket Master
OK to order. Lots of emails after including from Ticketmaster. Not too confusing but took a minute to confirm
Quick and easy to use. Good good good good good good good good
I paid for George Strait tickets for Highmark Stadium & it says I will receive a message when my tickets have transferred. It says they transferred but, nothing is anywhere & I can't reach anyone. Things that are highlighted & you should be able to click on don't do a thing. In order to reach this, I had to click on that I received my letter when I really didn't!
This page did exactly what it was supposed to. I was able to buy tickets really easy.
Great way to get tickets, very easy. Great prices an I will definitely use again in future.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

