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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,014 reviews

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Idaho
1 review
0 helpful votes
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Tickets Review
May 28, 2025

Generally good, large fee though. Will use next time for sure.

Date of experience: May 18, 2025
California
1 review
0 helpful votes
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So far so good
May 28, 2025

Good experience - easy to navigate That's enough for now - 50 characters too much

Date of experience: May 18, 2025
Florida
1 review
0 helpful votes
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The tickets didn't come right away, came 5 days late
I may of been inpatient never using this website for tickets, didn't want to get scammed

Date of experience: May 18, 2025
California
1 review
0 helpful votes
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So far so good. I am to receive digital tickets the day before the event on June 6,2025.

Date of experience: May 18, 2025
Virginia
1 review
0 helpful votes
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By by birdie
May 28, 2025

Not today batman. Perhaps tomorrow the joker will feel like answering for me im typing this just to get 50 characters by by the end

Date of experience: May 18, 2025
Canada
1 review
0 helpful votes
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Amazing
May 28, 2025

Amazing it was amazing I don't know to describe any better 50

Date of experience: May 18, 2025
Illinois
1 review
0 helpful votes
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No tickets yet
May 28, 2025

We have not received tickets so it's hard to comment on our experience

Date of experience: May 18, 2025
Utah
1 review
0 helpful votes
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Very easy
May 28, 2025

I found buying the tickets and following the email direction very easy

Date of experience: May 18, 2025
Massachusetts
1 review
0 helpful votes
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Too maby email
May 28, 2025

Annoying emails themaols were annoying They sent way too many, i just want my tickets

Date of experience: May 18, 2025
Wisconsin
1 review
0 helpful votes
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A little confusing
May 28, 2025
Updated review

Not easy to understand how to actually receive the tickets.

Date of experience: May 18, 2025

Easy as sweet potato pie
May 5, 2025
Previous review

Easy as sweet potato pie

Date of experience: April 25, 2025
Georgia
1 review
0 helpful votes
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Great Experience
May 28, 2025

No issues. Everything went as expected. I would use again. 😊

Date of experience: May 21, 2025
Michigan
1 review
0 helpful votes
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Way Too Much Service Charges for Lousy XX (Last Row) Seats... Never Again... I should have Bought through Ticket Master

Date of experience: May 18, 2025
Canada
2 reviews
0 helpful votes
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Very good
May 28, 2025

Very easy & pleasant straight forward no issues No issues so far looking forward to the concert

Date of experience: May 18, 2025
Illinois
1 review
0 helpful votes
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No issues
May 28, 2025

Great experience, looking forward to attending concert and using easy parking

Date of experience: May 18, 2025
Illinois
1 review
0 helpful votes
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OK to order. Lots of emails after including from Ticketmaster. Not too confusing but took a minute to confirm

Date of experience: May 14, 2025
GB
1 review
0 helpful votes
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Great
May 28, 2025

Quick and easy to use. Good good good good good good good good

Date of experience: May 24, 2025
New York
1 review
0 helpful votes
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Not User Friendly
May 28, 2025

I paid for George Strait tickets for Highmark Stadium & it says I will receive a message when my tickets have transferred. It says they transferred but, nothing is anywhere & I can't reach anyone. Things that are highlighted & you should be able to click on don't do a thing. In order to reach this, I had to click on that I received my letter when I really didn't!

Date of experience: May 24, 2025
Ohio
1 review
0 helpful votes
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Easy process for purchase
May 28, 2025

This page did exactly what it was supposed to. I was able to buy tickets really easy.

Date of experience: May 18, 2025
Canada
1 review
0 helpful votes
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Good
May 28, 2025

It was good. Not sure I'll ever use this again as it was in US dollar and ended up pay WAY over asking for the tickets

Date of experience: May 18, 2025
Florida
1 review
0 helpful votes
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Quick and easy
May 28, 2025

Great way to get tickets, very easy. Great prices an I will definitely use again in future.

Date of experience: May 21, 2025