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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was super easy, the tickets were received in a timely manner. I ordered the same day of the game and got them within the hour. We're super happy.
The tickets were easy to find and purchase online. I will definitely use again for future games.
I am paying more than I would from the Huntington Theater. I think organizations like yours are scams.
The process was easy. Still waiting for ticket transfer so satisfaction is not yet complete. Cant wait to attend the show.
Typically, when you purchase a ticket, it is emailed to you same day. I am still waiting on my parking ticket.
Frustration dealing with customer service and the dead links
Easy, Hassle free. No issues. Will be using this service again.
The website allowed me to have a simple transaction. It was fast and easy to purchase tickets.
Tickets prices are more than double what the cirque du soleil website charges, I thought I was on the cirque du soleil website and after I bought realized I was also charged on US dollars. Paid over $680 US for two tickets that should have been $268 CDN. And no way to cancel the transaction. No one answers the phone at the help line and no response on
The number of surveys is annoying. Stop blowing up my email about a GD survey. I bought my tickets. End of transaction. STOP
How can i download my tickets and save them to my wallet? I have an email, but don't want to misplace it.
Easy and quick to order and process tickets. Tickets arrived fast after purchase
Being a boomer I get comfort in tangible things. I would prefer that the purchase process would include the option to print a hard copy at the time of purchase
The process was easy. I would still prefer to speak to a real person
Still waiting for tickets to be sent to my email address. Said they should arrive by June 17th. Hopefully all goes well, if there's a problem then it will be a whole new issue. I really hope there won't be any issues.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members