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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I did not receive my tickets. Unable to reach people for help with the tickets,
Purchased tickets for St. John's NL, Canada. My total came to $483 but was charged $677 on my Visa. When I questioned the price, I was told all prices are in USD. Then was told all sales are final. This should be stated on website or have the option to convert from USD to Canadian. Very unfortunate as I would have never purchased these tickets for this price. Needless to say I will never purchase from this site again.
I avoided using Ticketmaster and now I see that they sent me the tickets.
Quick response - pleased with the experience and the ticket holders reply
I am not techy by no means but this process was very simple. Thank you for making this very user friendly.
It's my first time using this page and I really like, because the prices are nice
Not good, I don't appreciate the tickets not being in my AXS account immediately. So know I have to worry until or even if they will show up.
Placed order on tickets 5/1 and got an email saying the ticket won't be ready for 5/22 (event is 5/23)
Good service on the costumer journey, lets see if it lasts until the show but pretty excited!
Creating an account process not clear. Did not create one. But Got the scans code.still don't know if that is the parking ticket.
On the edge of my seat, waiting for my tickets. I wished I had gone through the event link instead. Still hoping that I come out on top and my fraud alert is for no reason
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It was easy and quick really excited for the concert can't wait
All was excellent from start to finish. Easy way to complete the purchase. Great follow up after my purchase. Will use Tickets on Sale for all my concerts in the future.
N/A - service was easy and there were no issues. Please do not contact me about this anymore. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members