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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was easy and quick really excited for the concert can't wait
All was excellent from start to finish. Easy way to complete the purchase. Great follow up after my purchase. Will use Tickets on Sale for all my concerts in the future.
N/A - service was easy and there were no issues. Please do not contact me about this anymore. Thank you.
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Easy and Quick! My wife and I are big fans of Brian Culbertson, and we're looking forward to finally seeing him.
I bought six tickets for baseball game. On a separate purchase I bought a parking ticket. I cannot download the Baseball tickets. Only the parking ticket is available to download.
First time user it was easy to purchase the tickets from my phone.
Was good but a little scary/ nervous to be able to find the tickets
Good It was quick and easy to purchase the tickets. Thank you
Efficient and understand it was worth the amount of time to read and learn.
Easy to do; tickets i needed were available and great seats.
First time to this venue/event/location and thought it would be wise to prepay/reserve for a spot thinking the event may have many attendees. Parking was were it say it was and forewarned they may be no attendant present and vehicle information was provided online prior to check-in. Upon approaching the reserved area saw parking lots more near and cheaper across the event. The area of which we did have the reservation noticed a lot of homeless around the parking area.
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I really don't want to do this but I've been asked to do it, so here I am doing it.
Online purchase went smoothly. Rated a four because the confirmation email said I would receive the mobile ticket on or before Sept 17th for a Sept 19th event. Would rather have it now
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members