On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great, very great Great, very great Great, very great Great, very great Great, very great Great, very great Great, very great Great, very great Great, very great Great, very great Great, very great Great, very great
I have a confirmation that the order has been received and processed, but I don't get the tickets until the day before the game. All a bit late in the day and worrying if I don't receive them
Tickets were priced a bit lower than the others. Thank you, I'll be returning.
I contacted the customer service to make sure I'm going to receive the tickets and to update my last name too
Super fast and easy. Didn't have to contact the seller. This made it painless.
Made the purchase, received an confirmation, credit card billed, But no tickets forward over. I have purchased tickets from other providers and once the funds and confirmation has been made I receive the tickets. So I'm concerned where the tickets are.
Everything worked thanks. Game day is coming up I think I'm good to go
Fast and Easy process, from start to finish, when ordering tickets.
I had to make an account I didn't want. I can't see my tickets on that account. I don't know where they are or when they will be accessible to me. I'd like to put them in my Apple Wallet for the convenience. This whole system is stupid
Got tickets for a baseball game close to the home dug out 4 seats - cheap!
It was super easy buying tickets. Most websites make it very complicated
I was able to get three seats together at a "reasonable" price.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members