On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Buying tickets is easy. No hassle. No problem. Can't wait to watch the show.
Just fast and reliable and I massively recommend people to come and buy their ticket to attend this big day
Got my tickets, good service, very excited to see Ringo in concert :)
Felt secure making a purchase easy to follow website easy to navigate
I have had trouble with my ticket, so I have reached out to get my e ticket
Didn't have any problems getting my tickets
Easy to use fast and not confusing at all. However, the price of the ticket went up significantly. I have a disability and the closest parking lot went up 3x the price when I first looked. I'm kicking myself for not buying them then. But at least I have some sort of reserved parking. Also parking should be free
Ticket purchase the survey is a pain in the $#*!. Now leave me alone.
I haven't really got my tickets, why would I congratulate you for an unfulfilled experience. Get the tickets to me I say. Then maybe we can talk about your need for reassurance.
I have had no problems ordering tickets from this venue before.
I still havent received my tickets, and I am not sure why not, I have asked for it and have not recived them in my email
Beware of this online scam!. They gouge their online victims by selling tickets at a cost PER ticket. It's grossly overpriced. There is no refunds and not declared early enough in purchase process.
Received confirmation email but pass would not transfer. 50 characters
Super efficient and easy
Reminder and follow up
Recommend to book you parking space like this
Easy to access and complete the purchase. Very satisfactory process.
No problems. Easy to get there. Will be going back for another concert
It was just ok. When the tickets first arrived there was no bar code so I thought it was a scam. The bar code did not show up until 2 days before the concert. It was just confusing
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members