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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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No problems. Easy to use and navigate. This survey is annoying because I have to have 50 characters in this part 😑
Good no problems at all thank you would use again this 50 is so unnecessary please do not do this again
I was looking for tickets to an event, and Tickets on Sale was quick and easy! No hassle at all.
It was pretty simple and easy. I didn't have a hard time at all
Entire process was smooth and effective. I appreciate everything you do.
I am really panicked that this will be a scam and you took so much money. I typed in ticketmaster and your site was the first one up. I know I should have read your fine print that was way underneath the payment info. I would have never paid in American dollars for Canadian tickets because the price is so much higher and I was trying to buy them from a Canadian site. I was also not happy that I couldn't cancel and that I was buying second hand tickets that you claim I won't get till the day before the concert it all seems very shady and miss leading I am not happy or settled right in my gut. I do hope everything turns out to be ok, but in the age I don't hold my breath.
I need my tickets now having some complications with the date may need to give to someone else said I may not have till the day before not acceptable 😞
Please send my tickets. I keep getting surveys on your performance but no tickets.
This is my first time using this, I will give more details after the event. Thanks
I got the best tickets possible for jelly roll and post Malone on ticketing sale for a friends birthday we're so excited
It seemed pretty easy and the price was less than other sites
Simple and great! I saw the concert online and ordered right then and it was easy
Ticket master made buying Gavin adcock concert tickets very easy and simple while considerably inebriated
Easy to buy and very confident. The instructions were very clear and easy to manage.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members