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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
No problem with the service. Worked great and would use it again.
Annoyed that to confirm the purchase I need to fill out a rating.
Bought tickets with no problems. Will use again in the future.
So far very pleased with the experience
Hey, Robby and his band kills it at the whisky! 🥃 I grew up with the Doors, I was eight years old and heard, Touch me at a party in Malibu, the guys kept playing it over and over. It shaped my life, from that moment. 👀
Overall 100% satisfaction it was quick easy and fast, and helped with hotels in the area!
I hadn't realized this was a resale site
Until after I made the purchase. Then the fine print was easy to see
-no refunds.
Wondering when I'll receive my ball tickets. Other than that everything's is good
Easy, ticket experience was very easy and they emailed them to me
Tickets to show received and save to phone…………………………………..
It was quick and easy also great price. I would definitely use this again thanks
Purchasing my tickets for the Altoona Curve game online was extremely easy! I'm retired and my grandsons are coming in for the weekend from Pittsburgh and are excited to see the players that will be playing in Pittsburgh!
The experience was top notch, except on the day of, in person, my parking would have cost me half of what I spent.
It was extremely easy to find seats and purchase tickets. Confirmation email with printable tickets were promptly emailed.
Good experience can't wait to go and win Pick me lol It will be a fun night
Will never use this company again literally screwed me out of a ticket and a good time $#*! this place
Quick, efficient and seamless transaction! Would definitely use them again!
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

