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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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62,522 reviews

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Florida
1 review
0 helpful votes
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Easy
June 11, 2025

No problem with the service. Worked great and would use it again.

Date of experience: June 4, 2025
Canada
1 review
0 helpful votes
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Solid
June 11, 2025

I had a good experience, but i wish it showed the price in CAD. Other than that i have no complaints.

Date of experience: June 1, 2025
Illinois
1 review
0 helpful votes
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It was fine
June 11, 2025

Annoyed that to confirm the purchase I need to fill out a rating.

Date of experience: June 1, 2025
Oregon
1 review
0 helpful votes
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Great Experience
June 11, 2025
Updated review

Bought tickets with no problems. Will use again in the future.

Date of experience: June 1, 2025

So far very pleased with the experience
June 3, 2025
Previous review

So far very pleased with the experience

Date of experience: May 23, 2025
New Mexico
1 review
0 helpful votes
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The Doors
June 11, 2025

Hey, Robby and his band kills it at the whisky! 🥃 I grew up with the Doors, I was eight years old and heard, Touch me at a party in Malibu, the guys kept playing it over and over. It shaped my life, from that moment. 👀

Date of experience: June 1, 2025
New York
1 review
0 helpful votes
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Great easy fast
June 11, 2025

Overall 100% satisfaction it was quick easy and fast, and helped with hotels in the area!

Date of experience: June 1, 2025
Minnesota
1 review
0 helpful votes
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Newbee
June 11, 2025

It was confusing and I would like to print something to know I actually have tickets.

Date of experience: June 1, 2025
Massachusetts
1 review
0 helpful votes
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Easy
June 11, 2025

I'm not very computer savvy, but was easily able to get my tickets

Date of experience: June 1, 2025
Washington
1 review
0 helpful votes
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Somewhat deceptive
June 11, 2025

I hadn't realized this was a resale site
Until after I made the purchase. Then the fine print was easy to see
-no refunds.

Date of experience: June 1, 2025
Canada
1 review
0 helpful votes
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Haven't revived tickets yet
June 11, 2025

Wondering when I'll receive my ball tickets. Other than that everything's is good

Date of experience: June 4, 2025
California
1 review
0 helpful votes
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Good
June 11, 2025

Easy, ticket experience was very easy and they emailed them to me

Date of experience: June 1, 2025
TT
1 review
0 helpful votes
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Tickets to show
June 11, 2025

Tickets to show received and save to phone…………………………………..

Date of experience: June 1, 2025
New York
1 review
0 helpful votes
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Easy process
June 11, 2025

It was quick and easy also great price. I would definitely use this again thanks

Date of experience: June 5, 2025
Pennsylvania
1 review
0 helpful votes
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Reviewing my ticket purchase
June 11, 2025

Purchasing my tickets for the Altoona Curve game online was extremely easy! I'm retired and my grandsons are coming in for the weekend from Pittsburgh and are excited to see the players that will be playing in Pittsburgh!

Date of experience: June 7, 2025
Georgia
1 review
0 helpful votes
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Mark up
June 11, 2025

The experience was top notch, except on the day of, in person, my parking would have cost me half of what I spent.

Date of experience: June 1, 2025
Canada
1 review
0 helpful votes
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Easy and efficient
June 11, 2025

It was extremely easy to find seats and purchase tickets. Confirmation email with printable tickets were promptly emailed.

Date of experience: June 4, 2025
Nevada
1 review
0 helpful votes
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Celtic thunder
June 11, 2025

Great service. Had no trouble getting tickets once I received my e-mail.

Date of experience: June 1, 2025
Canada
1 review
0 helpful votes
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Good
June 11, 2025

Good experience can't wait to go and win Pick me lol It will be a fun night

Date of experience: June 1, 2025
Missouri
1 review
0 helpful votes
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This company sucks
June 11, 2025

Will never use this company again literally screwed me out of a ticket and a good time $#*! this place

Date of experience: June 1, 2025
Virginia
1 review
0 helpful votes
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Excellent service
June 11, 2025

Quick, efficient and seamless transaction! Would definitely use them again!

Date of experience: June 1, 2025