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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Placed a ticket order using this Company for first time. Been getting timely emails that order was received, and then on what date the tickets will be ready to send.
La démarche informatique pour obtenir ses billets est compliquée
Can't tell if my tickets are confirmed yet Can't tell if my tickets are confirmed yet Can't tell if my tickets are confirmed yet Can't tell if my tickets are confirmed yet
All Great…no problems ……………….,,,,……………………. ……………………………………………………,…
Fue muy fácil y muy rápido la compra por medio de TicketsOnsale
Easy to find and quick to order! Can't wait for the show🤘🏻y'all should definitely order from here. It's 100% worth it.
I have easyly find my parking place, and the feedbak to my email was also right away.
Went very well, purchase was easy, had exactly what I was looking for. Good follow up and confirmations
I bought a ticket and I think it worked. Now I am asked if I got the confirmation email. Yep I did.
Downloading the tickets can be confusing. Better instructions.
Didn't realize that this site was different than the site you go to for Sight & Sound Theater. So, the prices were much higher than if I just went through the Sight & Sound Theater. I didn't realize that until after I had already purchased the tickets. I read online that once tickets are bought no refunds are given.
We have not received our tickets as of yet we did receive confirmation but no tickets
The experience was great. It was very easy to do. The website explained every thing very clearly. It didn't take very long to do. I'm just hoping that I will receive my tickets correctly
I received confirmation of my order quickly. Look forward to next email about when I will receive my 2 tickets. Thank you.
I got the tickets. The experience was neither horrible nor wonderful.
PayPal is easier with other merchants. Seems like authentication took longer
I have not received the tickets. My experience thus far has only been my purchase and spending 500.00. Hopefully i have no problem and enjoy my show. Check back with me after the 20th.
Service was quick and easy but the order processing portion seems odd
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

