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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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More expensive than it needed to be but thats everything nowadays. Still finding out I paid twice the price of the tickets straight from the theater is annoying.
Zero reply to my message re Beyoncé tickets etc or whether this is a real website sent within last 10 Days via this email
Fairly easy on line order, a little confusing with all the follow up emails
As above. It was very easy but no hidden agenda. Overall it was good.
Great Show and easy to buy and use tickets. Great venue too. We were on vacation and got tickets really easy. Such a fun night
Easy to use, quick process. No problems with it at all. I recommend.
Easy to navigate site. Select date and available seats are populated immediately. No stress for those who have limited experience booking online!
This is my first time using it, and I haven't had a problem yet
I get the tickets I want and pay through my phone. So easy! I purchased yesterday as well, so I knew it would be a breeze today!
Felt like I had to log in and out several times to complete the transaction. Made it through though.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members