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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I ordered a parking ticket for June 7th. When the email confirmation came across it showed the 8th. I immediately called for assistance. I was told there was nothing you could do. That because I was not a repeat customer you could not change the date to the selection I needed.
Purchase was easily done. Instructions on how to download tickets to phone were easy to follow and work well
Good and timely response with tickets and emails Good communication
On line purchase was made easy, but your prices are outrageous. Very expensive to get tickets, all items sold at the event carry a large mark-up, food and beverages at event are expensive. When,... when do you stop milking people for all they've got?
The process was simple and to the point. Looked up the section and the number of tickers I wanted. Click, click and done!
This was easy. Had no issues with entering the information, and it was easy.
I was very lucky to get a ticket i know this band is popular so thanks
I purchased two tickets believing they were together and did not see the seat numbers, only the row. I wanted to cancel my purchase or exchange for two together, but was given no option
Very easy and understandable to order the tickets. Very convenient with the electronic tickets as well.
Easy to follow instructions and got my tickets the same day I purchased
The purchase was easy, got the confirmation email but the ticket has yet to be delivered to me yet. I can't find it.
It's always a good time coming here an watching concerts. Been coming here for many years and it's always a blast
The parking lot makes for a 1/2 mile walk for 2 76 year old men. I will not use rhis site again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members