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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Confusing and you cant cancel for a refund. Will never use this service again
The experience was fine and I will be completely satisfied when I get the tickets
This place will sell you insurance and then tell you that you can't use it.
Good just waiting till date to receive my tickets and confirm I have received for the event
Fast and reliable I like it β¦. Am happy easy to handle. β¦β¦. I will
Do it againβ¦!
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Purchased my tickets and had them by the next day. Very happy with the quick turnaround
Seems to be a pretty secure ticket purchasing method, however its a bit over complicated
Picking seats was easy along with paying for them. Recommend this service.
I received the ticket promptly, but could not upload it to my Google Wallet account. I was able to gain entrance to the venue by showing the QR code and seat number on my email, but I normally upload all tickets I purchase to my Google Wallet. Would have preferred to do it this way. But it worked fine. Thank you!
Very easy to purchase tickets to what ever event that you want to attend.
I got tickets to Beauty and the Beast for my wife recently. Very easy to order
Never used site before and it was an awesome experience, no issues and easy to use. Thanks
Easy and efficient, it was a last week when I purchased so I can't remember everything with the process so it mustn't have been too bad
Too many adds after purchasing tickets. Very annoying. I don't want to bE solicited for stuff that is not necessary
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

