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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,276 reviews

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Pennsylvania
1 review
0 helpful votes
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Confusing and you cant cancel for a refund. Will never use this service again

Date of experience: June 22, 2025
New York
1 review
0 helpful votes
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Good
July 2, 2025

Good great place to purchase tickets cheap and easy process

Date of experience: June 22, 2025
New York
1 review
0 helpful votes
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Ticket arrival
July 2, 2025

The experience was fine and I will be completely satisfied when I get the tickets

Date of experience: June 21, 2025
Canada
1 review
0 helpful votes
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This place will sell you insurance and then tell you that you can't use it.

Date of experience: June 22, 2025
Maine
1 review
0 helpful votes
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Tickets
July 2, 2025

Everything has been great other than wondering where my tickets are and how to access them?

Date of experience: June 28, 2025
Canada
1 review
0 helpful votes
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Lion king tickets
July 2, 2025

Good just waiting till date to receive my tickets and confirm I have received for the event

Date of experience: June 22, 2025
Canada
1 review
0 helpful votes
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Thanks
July 2, 2025

Smooth, will use this again if so desire, thanks for your interest in your customer services

Date of experience: June 22, 2025
California
1 review
0 helpful votes
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Satisfied and happy
July 2, 2025

Fast and reliable I like it …. Am happy easy to handle. ……. I will
Do it again…!

Date of experience: June 27, 2025
Utah
1 review
0 helpful votes
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Stop sending these
July 2, 2025

I got my ticket. Please stop sending these it's not helping anyone

Date of experience: June 21, 2025
California
1 review
0 helpful votes
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Allam
July 2, 2025

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Date of experience: June 22, 2025
California
1 review
0 helpful votes
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Quick delivery
July 2, 2025

Purchased my tickets and had them by the next day. Very happy with the quick turnaround

Date of experience: June 21, 2025
Washington
1 review
0 helpful votes
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Overall good
July 2, 2025

Seems to be a pretty secure ticket purchasing method, however its a bit over complicated

Date of experience: June 21, 2025
Texas
1 review
0 helpful votes
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Great service
July 2, 2025

Picking seats was easy along with paying for them. Recommend this service.

Date of experience: June 14, 2025
Missouri
1 review
0 helpful votes
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Tickets
July 2, 2025

Yes, I received the confirmation email regarding our tickets.

Date of experience: June 21, 2025
Florida
1 review
0 helpful votes
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I received the ticket promptly, but could not upload it to my Google Wallet account. I was able to gain entrance to the venue by showing the QR code and seat number on my email, but I normally upload all tickets I purchase to my Google Wallet. Would have preferred to do it this way. But it worked fine. Thank you!

Date of experience: June 22, 2025
California
1 review
0 helpful votes
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Easy to use.
July 2, 2025

Very easy to purchase tickets to what ever event that you want to attend.

Date of experience: June 21, 2025
New York
1 review
0 helpful votes
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Easy ordering tickets
July 2, 2025

I got tickets to Beauty and the Beast for my wife recently. Very easy to order

Date of experience: June 21, 2025
Canada
1 review
0 helpful votes
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First time shopper
July 2, 2025

Never used site before and it was an awesome experience, no issues and easy to use. Thanks

Date of experience: June 18, 2025
California
1 review
0 helpful votes
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The process was fairly simple
July 2, 2025

Easy and efficient, it was a last week when I purchased so I can't remember everything with the process so it mustn't have been too bad

Date of experience: June 21, 2025
Georgia
1 review
0 helpful votes
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Annoying solicitation
July 2, 2025

Too many adds after purchasing tickets. Very annoying. I don't want to bE solicited for stuff that is not necessary

Date of experience: June 21, 2025