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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to purchase but requiring me to print tickets? Tickets should have the ability to add to a wallet and tive electronically. Now, perhaps it is the venue but having to keep track of paper tickets (which I have not done for years) is cumbersome at best.
Great seats, great time, I love that I could get first row seats for a reasonable price for two of my very favorite bands
It was pretty easy, My only issue was it did not show me the seat selection just the row selection.
Other than that, it was all good.
No issues. Received my tickets within the hour of ordering. The entire process was very easy
It was a good experience. Except for this survey. Having to have 50 characters really?
When will I receive my tickets, I'm not familiar with the process
Easy to use, revived tickets promptly. Fast and simple :) average service. It's what I expected nothing else.
I had to request the email be resent and then when it was resent I received it
Jacked up price of tickets is bull$#*!. Should have went thru Ticketmaster. Been cheaper
Easy to navigate and a quick response no problem can't wait gor the concert
It was very easy to navigate. The follow up for confirmation and verification was a piece of cake
Fast and easy to use! Baseball is fun for the entire family!
The tickets don't look real, so I'm not convinced yet that they're going to work.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members