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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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So far, so good. I'm just waiting for the tickets to be released. Any particular time frame on when that happens?
The experience to buy and transfer was simple and easy. I already had anAXS app which I'm sure helped.
This was the first time I've purchased tickets to see the Akron Rubber Ducks! I needed 6 tickets together in one row. It took just a short amount of time to get good seats! So I'm really looking forward to the game. Thank you
Good and easy no problem thank you but having to enter 50 characters irritates me
Never had a problem getting tickets I think it's a very simple process. Very easy to use.
Question there is no bar code on my tickets. Please help rectify this
Did not see specific seat #s until transferred. Suspect view obstruction. But acceptable.
I bought these tickets and found out later they were in US funds. This makes the tickets 1/3 more expensive.
This process was very smooth and easy to get tickets for the event we wanted to attend
Na it was a great and fast experience however I'm not able to retrieve my digital tickets now
Website was easy to use. I also received my tickets promptly. I have nothing negative to say about my experience.
So far the experience has been good. Don't have the tickets yet, but hopefully they will arrive before the show.
Great service at a reasonable price this is my second time buying tickets
Bought tickets for september on juine 12th. Got confirmation but says I will have tickets in september. Not good enough!
Thanking for informing us. I liked the communication through email.
The selection and purchase of tickets was easy. However, I expected to receive tickets at time of purchase. My credit card has been charged. Only then did I get an email that said I will get tickets by date of the event. This leaves me frustrated and insecure. If I've been charged, I would like my tickets at time of purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members