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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
But I dislike paying other people for buying my ticket. Wasn't a fan of how it opened up this instead of the actual tickets from George's. Felt a little tricked.
Bad experience at the moment but I will try and make it happen soon
It is a great chance by getting tickets me and my daughter will enjoy it.
Received the email about my purchase 2 times along with how to gain access to the ticket
Received confirmation and links to my tickets quickly, so thank you! But the Add to Google Wallet function is not working for me on desktop or mobile. That would be helpful.
Very satisfied with prompt service. Process was easy, there were no surprises
Luke Bryan farm tour tain out. Got credit issued right a way... just used the credit Hassel free.
Be careful. This ticket cost me more than Ticketmaster...+$40 higher. Go to actual concert venue and click on the link that connects you to ticket sales directly. Better prices there!
It was great and simple and good would go 2 website again great site
Haven't completed the transaction yet so why are you asking me to rate the transaction? Concert isn't for weeks. Ask me after I have attended the concert.
It's $#*!s like you that make attending concerts and events so expensive. Crawl in a hole and die
I searched for a venue looking for tickets at that venue. TOS had tickets. I did not know they were over 2X the price as other placed like Ticket Master. I purchased them and am sorry.
I will make sure what I am doing in the future.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

