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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,493 reviews

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Oklahoma
1 review
0 helpful votes
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Worked well.
July 6, 2025

But I dislike paying other people for buying my ticket. Wasn't a fan of how it opened up this instead of the actual tickets from George's. Felt a little tricked.

Date of experience: June 19, 2025
Missouri
1 review
0 helpful votes
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Great
July 6, 2025

No complaints a great experience so easy and fast. Definitely

Date of experience: June 25, 2025
Canada
1 review
0 helpful votes
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My eyes
July 6, 2025
Updated review

Bad experience at the moment but I will try and make it happen soon

Date of experience: June 25, 2025

It is a great chance by getting tickets me and my daughter...
June 11, 2025
Previous review

It is a great chance by getting tickets me and my daughter will enjoy it.

Date of experience: June 1, 2025
California
1 review
0 helpful votes
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Way to expensive
July 6, 2025

I paid 84$ for a parking spot that was over 7 miles away from the event

Date of experience: June 25, 2025
California
1 review
0 helpful votes
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Fast and easy
July 6, 2025

Received the email about my purchase 2 times along with how to gain access to the ticket

Date of experience: June 30, 2025
Canada
1 review
0 helpful votes
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Great
July 6, 2025

Was easy to obtain. Got the seats I wanted and on the day I wanted

Date of experience: July 1, 2025
Tennessee
1 review
0 helpful votes
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Adding to Wallet Not Working
July 6, 2025

Received confirmation and links to my tickets quickly, so thank you! But the Add to Google Wallet function is not working for me on desktop or mobile. That would be helpful.

Date of experience: June 25, 2025
Canada
1 review
0 helpful votes
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Great service
July 6, 2025

Very satisfied with prompt service. Process was easy, there were no surprises

Date of experience: June 25, 2025
Ohio
1 review
0 helpful votes
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Luke Bryan rain out
July 5, 2025

Luke Bryan farm tour tain out. Got credit issued right a way... just used the credit Hassel free.

Date of experience: September 27, 2024
Colorado
1 review
0 helpful votes
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No se
July 5, 2025

Buen servicio me atendió vien vallejo gracias pues más no se se me atendió vien

Date of experience: June 25, 2025
North Carolina
1 review
0 helpful votes
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Be careful...
July 5, 2025
Updated review

Be careful. This ticket cost me more than Ticketmaster...+$40 higher. Go to actual concert venue and click on the link that connects you to ticket sales directly. Better prices there!

Date of experience: June 25, 2025

Easy and convenient
June 28, 2025
Previous review

Easy and convenient.

Date of experience: June 17, 2025
Texas
1 review
0 helpful votes
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Tickets
July 5, 2025

User friendly. Was able to get email confirmation with tickets on the same day.

Date of experience: June 25, 2025
Washington
1 review
0 helpful votes
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Good
July 5, 2025

It was great and simple and good would go 2 website again great site

Date of experience: June 28, 2025
Kentucky
1 review
0 helpful votes
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Easy
July 5, 2025

The tickets were very easy to purchase. Good value for the seats.

Date of experience: June 25, 2025
Florida
1 review
0 helpful votes
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Haven't completed the transaction yet so why are you asking me to rate the transaction? Concert isn't for weeks. Ask me after I have attended the concert.

Date of experience: June 25, 2025
Nevada
1 review
0 helpful votes
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It worked
July 5, 2025

Didn't loose my place even though available tickets were in short supply

Date of experience: June 25, 2025
Ohio
1 review
0 helpful votes
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Good
July 5, 2025

Good so far, just need my tickets for the concert, then I will be better

Date of experience: June 25, 2025
California
1 review
0 helpful votes
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You rent-seeking parasites
July 5, 2025

It's $#*!s like you that make attending concerts and events so expensive. Crawl in a hole and die

Date of experience: June 25, 2025
New Mexico
1 review
0 helpful votes
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Easy.
July 5, 2025

Easy to use to order and pay. This making me write at least 50 characters is annoying though.

Date of experience: June 25, 2025
Arizona
1 review
0 helpful votes
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I searched for a venue looking for tickets at that venue. TOS had tickets. I did not know they were over 2X the price as other placed like Ticket Master. I purchased them and am sorry.
I will make sure what I am doing in the future.

Date of experience: June 28, 2025