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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Everything went smoothly, no issue receiving pass and no issues using it once it was transferred to me.
Great Purchase and fast to pick best prices up and offer. Great experience and response
You sent me an email that sent it wasn't my ticket but it was a confirmation of my ticket.
Just tell me if it'smy ticket or not.
Plus I bought it as a present for my sister for her birthday.
So, I sent it to her which makes it more confusing.
Pretty good so far, this is my first time using ticketsonsale so not 100% sure yet until after I receive my tickets...
Only used it once so far so good, I am hoping to use this site again in the near future if all goes well
It was easy to get my tickets but it did cost more to go through here and is taking a while to get to my email. There's probably a reason for that but it seems like a long time for a digital copy
I am not happy that I did not get my tickets via email after my purchase. Having to wait until the day of the event leaves me few options if this falls through.
Had no issues at all. Very easy process to purchase tickets and track them.
Got my tickets I requested, on time after the sale was made!
My family arrived at a baseball game for the fourth of July. My tickets were on my phone and we easily and promptly were checked into the game.
Easy simple secure. I had no issue on what to do next. Everything was promptly.
Good experience with purchase of tickets on your site thank you
It was fine until I kept getting emails to do a review Now I feel like if I don't finish this I will keep getting emails.
It worked very well for me, but there were many people, who bought with you, that it came out that it was fake, when they scanned them. So that they are very careful in the future. Thank you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members