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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The whole experience felt difficult Not sure about the experience quite yet
So far its pretty good... cant say too much i haven't gotten my tickets
Purchasing tickets was fast and easy. Can't wait to experience this concert of a lifetime with some of my best friends!
We had a great time at the game and would 100% recommend to anybody else.
Buying the tickets and getting them transferred to me was such a simple process
Purchase went exactly as described. Would use this service again
2 ticket that were $85 turned into $230, still going to go but it was a shock to see it was in use in a Canadian venue
I don't like that I won't get the tickets until the day before the event.
Purchasing my tickets was a very easy transaction. I can not wait to attend my event.
Bought tickets and received a confirmation of the purchase. Payment has been processed but the confirmation says the seller will transfer the tickets a couple of days before the concert which is a month away. I seriously fail to understand why I do not get my tickets once payment is made. Will they miraculously show up? I sure hope so!
Hard searching for tickets. I don't like how I have to fill out survey questions in order to continue.
I bought the ticket thinking I was on a Levitate website. Tried to cancel it immediately. I got a message saying it was a third person sale and I couldn't do anything
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members