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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Pricing families out of a day at the ballpark. Used to be so much more affordable.
Fine what more do you want me to say? Why are you forcing me to describe something? Now I give one star
I don't like waiting the uncertainty of not having the tickets in hand.
Great customer service even helped us on a holiday weekend!
Not easy to access the ticket on the App!
We are always getting back to the same page...
Anyway - I finally found them
Good. I don't have time to continue telling companies they are doing their job
Easy and safe to buy tickets through the app, I recommend 100%
So far easy! Waiting to get tickets transferred from seller, but experience so far has been great
Good site. Easy to use. Did what I wanted it to do. I don't have anything else to say
The whole experience felt difficult Not sure about the experience quite yet
So far its pretty good... cant say too much i haven't gotten my tickets
Purchasing tickets was fast and easy. Can't wait to experience this concert of a lifetime with some of my best friends!
We had a great time at the game and would 100% recommend to anybody else.
Buying the tickets and getting them transferred to me was such a simple process
Purchase went exactly as described. Would use this service again
2 ticket that were $85 turned into $230, still going to go but it was a shock to see it was in use in a Canadian venue
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members