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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,509 reviews

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Michigan
1 review
0 helpful votes
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Very Easy Purchase
July 18, 2025

It was easy to use the site and complete my purchase quickly. I would highly recommend!

Date of experience: July 8, 2025
Canada
1 review
0 helpful votes
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Scam
July 18, 2025

Canadians beware! Do not book from this site. They will do nothing to help you

Date of experience: July 5, 2025
Canada
1 review
0 helpful votes
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...
July 18, 2025

...

Date of experience: July 8, 2025
Rhode Island
1 review
0 helpful votes
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All good as long as the tickets transfer correctly :)- ----------------------------------

Date of experience: July 8, 2025
New York
1 review
0 helpful votes
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Parking sales
July 18, 2025

Received the tickets promptly and was very satisfied with the experience I had with them

Date of experience: July 8, 2025
Canada
1 review
0 helpful votes
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First time user
July 18, 2025

So far so good. Cannot tell for sure as I have not received my tickets from seller as of yet

Date of experience: July 4, 2025
Illinois
1 review
0 helpful votes
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Confused
July 18, 2025

When am I receiving the code for my tickets so I can see them on axs though?

Date of experience: July 8, 2025
Canada
1 review
0 helpful votes
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Fast and simple
July 18, 2025

Great service! For the purchase, im gonna use your service in the future

Date of experience: July 8, 2025
Illinois
1 review
0 helpful votes
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Nice
July 18, 2025

Good experience but still waiting on tickets ordered tickets 5 days ago

Date of experience: July 8, 2025
Canada
1 review
0 helpful votes
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Good
July 18, 2025

It was kinda easy to use. No issues im just use to using ticket master to buy tickets for events.

Date of experience: July 8, 2025
Rhode Island
1 review
0 helpful votes
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Very Easy!
July 18, 2025

The purchase was quick and easy with no glitches! I will use this site again in the future as needs arise!

Date of experience: July 8, 2025
Mexico
1 review
0 helpful votes
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Perchase sucessfull
July 18, 2025

Everything was perfect! All the information in the web site are perfect. I only have to wait por mi tikets.

Date of experience: July 7, 2025
Georgia
1 review
0 helpful votes
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Baseball Game
July 18, 2025

Super quick and easy to get the whole family together! Looking forward to our game

Date of experience: July 7, 2025
Canada
1 review
0 helpful votes
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Bought the tickets and didn't realize that they were in US dollars. It's a Canadian event. Phoned customer service and they said it's in the fine print. No opportunity to get a refund.

Date of experience: July 5, 2025
Canada
1 review
0 helpful votes
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Satisfactory
July 18, 2025

So far the experience is satisfactory. It is usually that one has to wait to get the tickets.

Date of experience: July 11, 2025
Canada
1 review
0 helpful votes
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Great Show
July 18, 2025

Process worked smooth enough. I had my
Tickets within minutes of making my purchase

Date of experience: July 4, 2025
Texas
1 review
0 helpful votes
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It was great
July 18, 2025

It was a really easy process. It was simple and fast. I would do it again

Date of experience: July 7, 2025
Michigan
1 review
0 helpful votes
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Thank you
July 18, 2025

Great, it was quick and easy to find and buy the seats that I was looking for.

Date of experience: July 7, 2025
Colorado
1 review
0 helpful votes
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Tickets
July 18, 2025

Ordering tickets and downloading was easy. I would order this way again.

Date of experience: July 7, 2025
Oregon
1 review
0 helpful votes
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Easy process
July 17, 2025

First time buying tickets. Pretty excited for the concert.

Date of experience: July 7, 2025