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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to do, let you know more if it works out no problem. Lol...
Process is terrible
Didn't receive tickets yet can't check status
Getting tickets was fast and easy. No issues whatsoever. Highly recommended.
I was able to access what I was looking for and receive my tickets easily!
A little confusing because I didn't know what I was doing. Got through it though.
I wanted to buy 7/19 performance but ended up buying 9/19. Misleading website!
The purchase of tickets went well. Got a confirmation but then was told would not get the actual tickets until a day before the concert. This is worrisome, so hope it all works out since the concert is still 3 months away. Because of the delay in getting the tickets upon purchase I will not use them again.
Tried to reach out in regards to how to receive/selling my ticket. I received no response whatsoever.
I received an email that stated to the go to a link to access my electronic tickets or risk losing them, but I have no link.
I thought this was for the General Parking not some yard by a house. What a joke.
My Order was confirmed immediately but I am a little concerned about receipt of the actual tickets. It says they will not be available until the date of the actual event. The reviews online say this is normal but keeping my fingers crossed so I do not disappoint my family for whom the tickets were purchased
Remove the ads. Placing ads for buying stuff is not necessary. I don't want to see this when buying tickets
Thank you for making this an easy process for me to purchase tickets
I purchased the tickets and the confirmation for the transaction was prompt. But I don't have the tickets yet as it won't be issued until the day before the actual concert day, so it leaves me feeling a little vulnerable, although it should go ok.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members