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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The chat bot connected me with a real person who was very helpful in answering my question.
Can't transfer my tickets to Wallet. I hate that the only way you can get/use tickets is with a phone.
I am in the process of getting tickets a year out from the show at great expense up front. I am hopeful all will go smoothly
I received my tickets in a wallet format a day after the purchase order. Haven't been to the game yet but nothing makes me think anything could go wrong when I get there and use them
I got the confirmation email but I can't get the tickets out and onto my phone. That was a lot of money for four tickets to not get the tickets. I don't understand why you cannot just send me the physical tickets by mail. It ridiculous. You don't provide a phone number, either..
Delivery was fast, no issues downloading the ticket, everything was working fine
Should have bought parking through Ticketmaster, would have saved some $$!
Fine. It was fine iit was fine it was fine it was fine it was fine it was fine. Fine. It was fine iit was fine it was fine it was fine it was fine it was fine. Fine. It was fine iit was fine it was fine it was fine it was fine it was fine
Emailed to find out when I'd receive my tickets and still haven't had a response.
Bought Parking for Paul McCartney in November. Web site easy to use, quick turnaround and great communication. Thank you!
Amazing it was a very good experience. Its easy to use tickets on sale
It was an easy process to secure my pass. Downloading the APP was easy also. Excellent overall!
It all went well. From start to finish. Prompts were easy to follow.
Great easy to get tickets, no disappointments. Fun and friendly people.
Good it was good very good thank you it was good very good thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members