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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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61,757 reviews

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Colorado
1 review
0 helpful votes
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Thanks I think?!?!
April 8, 2023

Was a bit surprised about the price of a GA ticket the weird part was there were several options I went with the cheapest option. I am confused as to how there was four different prices for GA tickets I dunno it seemed haphazard is all not to mention the ad that came up six times while I was purchasing my tickets that read to hurry as the tickets are being bought out fast! Kind of made me feel pressured to be honest.

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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Buddy Guy tickets
March 9, 2023

Well, I won't be able to describe until I get my tickets and see the show

Date of experience: March 8, 2023
California
1 review
0 helpful votes
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Crap. Way over priced. Tickets were half price from the actual venue

Date of experience: March 8, 2023
Texas
1 review
0 helpful votes
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Website Sucks.
April 8, 2023

It told me my cart expired and so it never gave me any information about the order, but then I get an email saying I did in fact buy the tickets.

After buying them on a different ticket site. And this crappy site won't do anything about it.

Date of experience: March 8, 2023
Michigan
1 review
0 helpful votes
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Excellent
March 9, 2023

Fast and easy. Excellent prices. Will definitely shop here for tickets again.

Date of experience: March 8, 2023
Rhode Island
1 review
0 helpful votes
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ReSale Tix
February 20, 2023

I had a good experience purchasing these comedy tickets. The tickets were promptly shared with me via ticketmaster.

Date of experience: February 20, 2023
Massachusetts
1 review
0 helpful votes
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Great experience
February 18, 2023

This is the third year in a row I have used this site for tix. Its been great

Date of experience: February 17, 2023
Nevada
1 review
0 helpful votes
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Simple, Clean and Fast
February 17, 2023

Pretty simple and clean really. I guess we'll see in May come game time?

Date of experience: February 17, 2023
Maryland
1 review
0 helpful votes
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It was fine. Except I would like to see my tickets electronically

Date of experience: February 17, 2023
California
2 reviews
0 helpful votes
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Overall the site was a breeze to use and the graphics were helpful. The service charges seemed unreasonably high, especially for cheaper tickets. The service charges should be proportional to the price of the tickets being purchased rather than a flat rate.

Date of experience: February 17, 2023
Washington
1 review
0 helpful votes
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Good
February 17, 2023

Good cheap ticket price, with protection plan. Good communication.

Date of experience: February 17, 2023
Colorado
1 review
0 helpful votes
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Wrestle fan
February 17, 2023

Very good professional and prompt very satisfied will use again

Date of experience: February 17, 2023
Rhode Island
1 review
0 helpful votes
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Tix
February 17, 2023

Post purchase communications are a little confusing..

Date of experience: February 17, 2023
California
1 review
0 helpful votes
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Easy ticket purchase
February 17, 2023

Fast direct no hoops to jump to jump through -
Easy access

Date of experience: February 17, 2023
Canada
1 review
0 helpful votes
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US Dollars
March 19, 2023

You need to mention when using US dollars so that people know the currency exchange. Also, your customer service rep was also aware. Please train your service reps if you are going to sell tickets outside of your country.

Date of experience: February 17, 2023
Puerto Rico
1 review
0 helpful votes
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Pague muy caro por los boletos y esperé estar cerca de Tarima, pero no fue así. Total engaño. No compre ahí.

Date of experience: February 16, 2023
New Hampshire
1 review
0 helpful votes
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Bought 2 tickets ($1000) eight months before the event. Was told that the seller would deliver the tickets just in time for the event to "protect the integrity of the tickets". Seller delayed for 24 hours, claiming "difficulties". I received a call from Vividseats.com at 9:00 PM the night before the event, telling me that the tickets I had paid for 8 months ago were "unavailable", but that the seller would like to "upgrade my seats", or I could get a refund and miss the event altogether. I unfortunately took the replacement seats (which sucked). I guess the fact that seats around the ones I had bought (for $365 ea) were now selling for $1,800.00 might explain why they were suddenly "unavailable". Bottom line, do not trust Ticketsonsale.com, or their alter ego Vividseats.com. They are crooks

Date of experience: January 3, 2023
California
1 review
1 helpful vote
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AVOID THIS PLACE!
December 17, 2022

Had purchased tickets months ago and paid full price, only to never get the tickets by showtime, and was told my tickets "are not available" sorry! WTF? Are you F'n kidding me? They booked my seats and took my money for tickets they really Didn't have. SCAM. AVOID THIS PLACE.

Date of experience: December 17, 2022
Kansas
1 review
0 helpful votes
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SCAM STAY AWAY RUN
December 16, 2022

For the love of everything do NOT use this website. Go DIRECTLY through the arena/venue/stadium, you will save so much money and pain. These are scalpers - they sold me fake tickets for WAY more than the normal price ($100+) and when I asked for a refund the customer service was extremely disrespectful, condescending and copy/pasted the same paragraph over and over again once they were tired of the conversation. The arena directly told me the tickets are not real, and when I tried to tell TOS this, they simply said, "No they aren't." They don't care about their customers- only scamming people and stealing your money. BE CAREFUL!

Date of experience: December 16, 2022
Georgia
1 review
0 helpful votes
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Rip off
November 11, 2022

You'll be charged a premium for an unknown seating location which won't be near as good as you want for the price you are paying.

Date of experience: November 11, 2022