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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Went to the Straz site for tickets and was moved to TOS. Numerous tickets were available, some with substantial savings, which i jumped on. Have yet to see how the seats will turn out, but if they are acceptable, i will have scored a coup.
As soon as I realized my mistake - thinking I was on ticket master, I tried to cancel - no way to do it...
Within minutes of purchasing the tickets you've sent me four emails and counting. Pump the breaks guys. Let me enjoy the purchase and send me other stuff a day or two later. The extra fees are a pain, but whatever.
Great easy experience, easy to understand. I plan on going thru your website again and again.
Ticket surcharge is ridiculous of 60.00 dollars there is nonreason that you have to charge that much for tickets absolutely dumb..
I don't like the surprise charges for receiving the tickets online. It's false advertising for the price of the tickets.
Parking pass was 60% higher than displayed. Parking lot attendant laughed.
I feel I was thinking that I was getting a great parking spot to take my disability husband who can't walk a long distance so v I choose this parking location for v the mariners game March 28th.
I paid on line $109.72, but when we got to the parking garage, it said $60.00, and they told me I had to park where everyone was parking, up on the 5th and 6th floor and hope we get a spot near the elevator.
If I did not get close then he would have c to walk a far distance. That was unacceptable to me because I paid so much more.
I would really like too get a refund. Thank you
We were charged more than told by $144.
Customer service was no help
Tickets were way higher than the original price. Then I tried to reach customer service, no live reps
Scam site, do not trust. They will rob you and hide behind a "third party" excuse
Purchased baseball tickets, super simple. Will use again
I don't see why I got charged a $25 delivery fee per ticket especially when it's a digital ticket
I bought a wrong ticket and contacted supported and they did nothing, I was left with a loss
Commande annulée sans savoir pourquoi.
Juste un mail précisant que s'est annulé mais pas de solution alternative
I searched for Ticket Master on Google. Somehow ended up on this site instead. I don't buy tickets very often so I didn't realize this was a resale site until the charge hit my credit card. The charges were in USD so I ended up paying 40% more than I should have and there is a no refund policy.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

