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TicketsOnSale

3.9

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,418 reviews

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Canada
1 review
0 helpful votes
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Not Ticketmaster
April 8, 2024

I searched for Ticket Master on Google. Somehow ended up on this site instead. I don't buy tickets very often so I didn't realize this was a resale site until the charge hit my credit card. The charges were in USD so I ended up paying 40% more than I should have and there is a no refund policy.

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
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Hidden Fee's
April 8, 2024

I was charged an additional $30 on top of the original ticket price without my knowledge.

Date of experience: March 29, 2024
Canada
1 review
0 helpful votes
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Blessings
April 8, 2024

Well I've been waiting for this uplifting event and finally came at the right time

Date of experience: March 29, 2024
Mexico
1 review
0 helpful votes
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EXCELLENT
April 8, 2024

EXCELLENT UNTIL KNOW I HOPE I CAN DOWNLOAD THE TICKETS AT THE PARK I HAVE PROBLEMS LAST YEAR WITH THIS

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
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CATFISH PRICE
April 8, 2024

Beware of this company, this is the firts time I purchase from this website. I recently bought a parking ticket for an event, the price listed was $87.00 and did not say plus taxes or additional prices but overall price. The website never disclosed they would be tagging on extra fees, as it showed total price. It was not until I confirmed and purchased ticket, it surprised me by charging $125.00 and additional $38.00. This is deceptive tactci by company and website.

Date of experience: March 29, 2024
Iowa
1 review
0 helpful votes
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Scammed
April 8, 2024

What $190 worth of tickets and was told to open up my settings go to my payment options and put my information in

Date of experience: March 29, 2024
South Carolina
1 review
0 helpful votes
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Great customer service
April 8, 2024

Is was difficult to figure out seating before purchasing. I also had an error on my confirmation phone number. My agent(davinder.singh) was extremely patient and helpful!

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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I chose to buy a parking ticket. I was ok with the price that I chose. But there was nowhere that showed there would be additional costs or even what they would be. I thought a parking pass would be a single fee. After I checked out and got the receipt, the price increased by $25! No idea what those charges even were as it's not itemized anywhere.

Date of experience: March 29, 2024
Maryland
1 review
0 helpful votes
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It is an outrage that you take a $#*! ton of extra money for a service fee (what service fee? You sell ticket so wtf, it is your job). And on top of it you take another ton of money for delivery fee. What is wrong with you! Shame on you greedy bastards. Tickets for $124 now cost me $170. I consider that criminal!

Date of experience: March 29, 2024
Canada
1 review
0 helpful votes
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DIDN'T PRICE IN LOCAL CURRENCY
April 8, 2024

I'm buying in Canada for an event in Canada... I didn't know until I saw my bank statement that you were charging me in USD for some reason... it's not until you get to the bottom of the the paragraphs of text does it mention this (I only noticed after going back prior to writing this.)

Just add an option to use local currency!

Date of experience: March 29, 2024
Texas
1 review
0 helpful votes
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It was easy & rapid, but I can't see why it was so much more. Need receipt

Date of experience: March 29, 2024
Pennsylvania
1 review
0 helpful votes
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Would not cancel order.
April 8, 2024

They would not refund ten minutes after purchase. Very expensive. Stupidly bought ticket insurance. Added an extra $7.50 in operate transaction to self. I didn't find out true cos t until I looked at bill after transaction.

Date of experience: March 29, 2024
Canada
1 review
0 helpful votes
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Purchased by mistake
April 8, 2024

This purchase was processed in error. Please assist in refunding

Date of experience: March 29, 2024
Canada
1 review
0 helpful votes
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Easy purchase and use
April 8, 2024

Fine no problem just wish there were more good seats price also has gone up

Date of experience: March 29, 2024
South Carolina
1 review
0 helpful votes
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Like many people in the reviews, I googled ticketmaster and thought I was on the ticketmaster site. I expected fees to be charged so didn't fall for the subtotal price shown. All ticket sites have fees. Got 4 tickets to Journey/Def Leppard at CBP. Hit submit and then realized...I'm not on the ticketmaster site! Who the hell is tickets for sale dot com? Got an email saying my tickets will arrive 7/21 for a 7/23 concert. It's March! What?! Thought for sure I was just scammed. Hemmed and hauled for 24 hours and then woke up this morning and my tickets are in my inbox from Phillies.com. So...here's the long and short of it...I went back to tickemaster to see what I would have paid if I actually did use them. It would have been $270 cheaper. So Tickets on Sale.com. Is definitely more expensive. But hey, I got the tickets and didn't need to stress over it for nearly 4 months and wonder if I was going to the concert or not. Will I use then again? No. Too expensive and while they offer a buyer protection if the seller is a scammer, that could mean just a credit to use their site for future tickets. But all this is the price I pay for rushing and not paying attention. Lesson learned. I downloaded the ticketmaster app to avoid the same fate in the future.

Date of experience: March 29, 2024
Indiana
1 review
0 helpful votes
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Tickets
April 8, 2024

It was fabulous. Got the tickets within the day and it was very painless

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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During your purchase process, the fees are not broken down and disclosed prior to check out! Reaching out to a live agent will give customers the run around on where to view the fees at the time of check out. Buyer beware of an additional $300+ in charges. Your receipt that is emailed to you after the purchase will not show a breakdown. You will have to waste time with the customer service and they will evade the question and use fear tactics to make you think you are in the wrong. Do the math before you select purchase to get estimate of how much money in hidden additional fees are being hacked on..

Date of experience: March 29, 2024
California
1 review
0 helpful votes
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Very bad service
April 8, 2024

I was trying to get a parking ticket and they charged me two and don't wanted to cancel my order just a few minutes of made it

Date of experience: March 28, 2024
Utah
2 reviews
0 helpful votes
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Easy to use
April 8, 2024

I needed to pre pay for parking. To opening day Braves vs Phillies. It's a much easier process over cash transactions

Date of experience: March 28, 2024
Minnesota
1 review
0 helpful votes
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Easy
April 8, 2024

Took 5 minutes…………………………………………………………………………………………..

Date of experience: March 28, 2024