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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Just bought 2nd set of tickets and cant receive them.1st set same thing.said they where transferred but never got both sets now. Disappointed
Did t realize I was going to be charged a rediculous service fee and definitely won't be using this site again
Excelente servicio el cual obtuve agradecido espero seguir adquiriendo.entradas con ustedes
No ticket received and refused to refund. I had to walk 2 miles and missed the opening festivities of the game. HORRIBLE!
I am extremely nervous and really hope this is a mistake one email says Eric church concert and the other says WWE Raw.
So frustrated having to order more expensive tickets due to my selected tickets disappearing during the transaction. Ticketmaster is unbelievably corrupt and I can't wait to see what the DOJ does to their racketeering.
This website falsely sold tickets in USD without informing prior to transaction. Concert in Canada.
Unable to reach anyone to dispute order.
No final price given until after checkout. No breakdown of fees. Total price was the ticket price plus 35%. Completely dishonest business.
It was quick and easy. It was exactly like described and no issues when we arrived at our venue
We thought we were buying direct from National Ballet. Is definitely misleading.
We would like a re-fund but apparently not possible.
Very disappointed.
I was at signed on through Chrome and tried multiple times to purchase tickets and was never able to get to complete. I had to switch to Firefox and start all over again to finally get my tickets.
Good service but the charge is outrageous. The site is fine, the service efficient and the price is ridiculous.
I want my tickets more soon the 3/05/2024 is not safe i travel so far for the show and i dont want to have any problems with it. Please send my tickets soon thank you!
Do not buy tickets from this vendor. They charge in addition to the purchase price. Was given a summary for $240 ended up being charged $331 on my credit card. Scam.
The price was misleading and criminal. The amount billed was inflated
I don't like I getting messages that you are processing tgd order you have my money with no tickets shown yet. I do not like this policy
You sold me a parking ticket for a parking lot that does not exist. There is no address on the ticket for where the parking garage is. We asked no less than 12 police, staff from the venue and other parking garages where the fake one you sold me is and we were told it does not exist. Your company is a fraud and I will be letting the credit card company know to cancel the $100+ I spent on a fake parking lot with no street address.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members