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TicketsOnSale

3.9

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From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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64,402 reviews

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California
1 review
0 helpful votes
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Relatively quick and easy. I recommend that the site disclose the actual seats covered by the tickets purchased in the buyer's transaction.

Date of experience: March 28, 2024
Colorado
1 review
0 helpful votes
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Never got my tickets
April 7, 2024

I could not access my tickets. Customer service didn't help. I need a refund

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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Useless, annoying and over priced. Just a rip off - need I say more?

Date of experience: March 28, 2024
Florida
1 review
0 helpful votes
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Was a little expensive but received the ticket timely,.

Date of experience: March 28, 2024
Arizona
1 review
0 helpful votes
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I felt like a complete fool when I saw the surprise + $70 service charge on my invoice! I actually be surprised if the whole transaction wasn't a scam and actually receive valid tickets!

Date of experience: March 28, 2024
Massachusetts
1 review
0 helpful votes
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Beware of the tacked ones
April 7, 2024

Look. I know you mentioned the listed price might be higher- but to jump from $183 posted to $250!? $53 for the service fees. Come on. That's like a 30% up charge. And you don't see it until you purchase the tickets and see your credit card charged.

Date of experience: March 28, 2024
Nebraska
1 review
0 helpful votes
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Shocking fee charges
April 7, 2024

Ordering process went smoothly but was very shocked at extra fees which were not explained. I bought 3 tickets@ $135 each. Mr total was $545.13!

Date of experience: March 28, 2024
Colorado
1 review
0 helpful votes
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Rip Off
April 7, 2024

You ticket service sucks. There was no way to see what seats or the price before agreeing to payment. I would not use your site ever again. Once I actually received the tickets I discovered they were $25 each yet I was charged almost $150 for them. Thats some gangster crap right there. $#*! yourselves TicketsOnsale! You $#*!ing crooks will get never get another opportunity to rip me off.

Date of experience: March 28, 2024
Texas
2 reviews
1 helpful vote
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Fees-I am our
April 7, 2024

I did not purchase from Ticketmaster. Fees were more than tickets. Used another site.

Date of experience: March 28, 2024
Florida
1 review
0 helpful votes
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Pricing went from $13 to 25 when I checked out- bait and switch- not transparent, probably illegal

Date of experience: March 28, 2024
Texas
1 review
0 helpful votes
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It was quick and easy
April 7, 2024

Quick and eaxy came up near the top of thu list of where to buy tickets

Date of experience: March 28, 2024
Virginia
1 review
0 helpful votes
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Not wolf trap site I want a refund not wolf trap ticket site and I want a refund

Date of experience: March 28, 2024
New Jersey
1 review
0 helpful votes
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Never received tickets
April 7, 2024

Your order status/updates is horrible. Still don't have an update on my purchase.

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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Five Stars
April 7, 2024

Getting my tickets was very easy, I selected how many tickets I wanted and then I selected the seats and which row I wanted to sit and then I made my payment selections and purchased my tickets.

Date of experience: March 28, 2024
Canada
1 review
0 helpful votes
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I ALMOST fell for their front-page Google ad for Sum41 tickets. I jumped at the news that this band was playing a local venue and looked up tickets. The first link was ticketsonsale.com. Upon seeing their confusing "store front" I got suspicious, and sure enough I learned these tickets were not even on sale yet.

These scumbags almost sold me fake, non-existant tickets for a show that hadn't even gone on sale for $130 a pop.

AVOID LIKE THE PLAGUE!

P.S. The thing that set my alarm bell off was their offering of 4-5 differently price tickets for the same General Admission seating - I hope this will help others avoid similar scams

Date of experience: March 27, 2024
Louisiana
1 review
0 helpful votes
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Bait and Switch
April 7, 2024

I tried purchasing a parking pass for $28. It then changed to $34. Now I'm looking at a purchase price of $54. This has to be ILLEGAL, right?

Date of experience: March 27, 2024
California
1 review
0 helpful votes
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Misleading Information
April 7, 2024

My parking ticket was advertised for $31, but once I made the purchase I discovered I was charged $48.65. And it was not advertised that you could only park one hour before an event. I immediately called for a refund, but was told that all sales were final. I asked for a supervisor, but was told none were available! FALSE ADVERTISEMENT!

Date of experience: March 27, 2024
Colorado
1 review
0 helpful votes
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The fees are too high. If I had known prior to purchasing, I wouldn't have.

Date of experience: March 27, 2024
Maryland
2 reviews
0 helpful votes
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Tickets
April 6, 2024

Made an error in order and unable to get assistance.

Date of experience: March 27, 2024
District of Columbia
1 review
0 helpful votes
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Easy and fast
April 6, 2024

I logged on and it was easy to navigate the ticket purchase. The fee is a bit high, which would be my only negative.

Date of experience: March 27, 2024