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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Terrible experience with it to not have any ticket qrcode but only an email saying my order is confirmed
Ticket prices are quoted double and 250$ transaction fee which is crazy. Also there is no where on website they mentioned about these charges while booking from mobile website.
I want a full refund. My tickets never came through email.
Purchased tickets, yet have not been sent them. Was told through email to follow up via phone in 24-48 hours. Yet, once I did call, auto message states you are only dealing with events for the day of or day before. Still have not got sent my tickets yet... so I guess I will have to call again the day of the event... This is frustrating, confusing, and induced stress/ anxiety.
We paid $90 more than face value then the lot said that the ticket was not valid!
It said 568 on the receipt and you processed 789 on my credit card!
I just received an email saying I haven't purchased tickets but I have a confirmation email. Which is it?
Sold tickets that were only wheelchair accessible, and we're not allowed to enter the game.
Please cancel my purchase. I cannot download the parking pass. Cancel and refund
I web searched for Jordan Peterson tickets for his Dallas event and was brought to TicketsOnSale.com. In small print at the top, it warns you they are a ticket reseller, but the coloring is designed to make that barely noticeable throughout the process. When go to check out, the price for each ticket appears to the right of the screen, but at the very bottom of the screen in extremely small print is the amount you will be charged which is nearly twice the price of the tickets from the box office. What you will get after clicking "place order" is an email from the company telling you you will receive an email from a third-party seller with your tickets before the event. I believe what this site does is take your order then they purchase the tickets, mark them up double. I do not believe this is a resale site. What kind of reputable reseller would sell tickets they don't posess?
I am filing a complaint with the Texas Attorney General.
Still waiting on hold while they. Heck on the status of the tickets
It said one price then changed to another once payment information was entered. I'm not able to print the tickets out. It's giving me all kinds of tasks but no are working to print out the ticket.
It said one price then changed to another price
I received the download for tickets. I did that and saved to IOS wallet. Then I get another email to do the same. That says there is an error try again later. Wasting my time
The many emails and tricky business of accepting the tickets and then locating the tickets on a new app in the phone seems unnecessarily complex.
The tickets the I by or show to me is not what I got charge tickets was for 35$ and u charge 883.07$ wtf please cancel that I'm no going
I live very y close to venue and American funds is a rip off.
Awesome great show my daughter enjoyed everything about the event
I purchased tickets and was very dissapointed that my row could range some 20 rows. I wanted to buy an exact ticket.
Overcharged for parking in Detroit 3/29/24 for NCAA Playoff Game. Thought it would be a good idea to pre-pay for parking lot close to Little Caesar Arena. It wasn't! Paid $123.77 for one parking spot. Figured parking lots were gouging fans for special event. The weren't. Price at lot for credit card paid on entry was $45 dollars. Lot was about half full. I was stupid to pay this much, but will never be taken by TicketsOnSale again. Spread the word. Do not use this site!
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

