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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I bought a 65.00$ ticket. The charge was 98.00? No explanation as to what the other 33.00$ was for. Come on really? No taxes or delivery on email justifies that. Be upfront and honest and people, then, can make a decision. Bull $#*!.
Easy and convenient next to enjoy the show if any problems arise it would be a surprise
Hiding the final total ABOVE where customers would need to scroll back up to see the 25%ish fees? Give me a break. So sick of the exorbitant costs and obvious deception.
Paid for two $65 tickets but final bill was $190? No itemized receipt? Explain
Tickets were priced double! Didn't know this was a reseller, could not get a refund. Garbage!
Great service and great price looking for parking ticket for an event, worked out for me.
The services fees are BULL$#*!. The price should be the ticket nothing more nothing less! NOBODY wants to pay your BS service fees! You provide no service.
Trying to maneuver the steps on your phone is a nightmare! Why no print tickets? What do people do that don't have a smartphone?
On searching it shows different price when you purchase somewhere in fine print there is different price which is what you pay. E.g. On searching it shows $29 but on purchase card got charged $45!
On reaching stadium parking price is $20 and on site it starts from $29 and ultimately you pay $45. Seriously guys?! It should be cheaper on site as we are pre-paying.
On purchase you get an order email with 'Processing' status and until few hours you won't know whether you actually got the parking spot or not! After confirmation you are finally mentally relieved that triple the price of parking you paid is now finally secured.
Concert ticket.tried to cancel but got know feed back
Purchased tickets for $92. After checking, the grand total jumped to $238. Why didnt I see an itemized list of fees.
I made my initial purchase and realised they were not the right seats. Purchased a 2nd pair ( the ones i initially wanted) and proceeded to contact CS to cancel the first purchase. I was told no and to try to sell them to someone else myself.
800$ remains on my credit card which I have now disputed and will be filing a complaint with BBB!
Price was not clear. Tickets were $85 a piece and got 2 but the total was $230. Didn't say anything about add ons and charges. Won't be using that site again.
Terrible, I was not aware tickets sold in USD (under impression CDN) and I need to cancel this ticket transaction as site also indicate transfer of tickets won't take place for 3 months
This is not the actual site for the venue and the tickets cost twice the cost of the actual price.
I selected parking and lot K so I would be able to enter directly in the gate four and go to Queenie for dinner. Instead, they got me across Madison and Lot C. I paid $96 for this!
I am trying to make sure everyone knows how horrible your site is so they are not shocked like I was that your ticket prices are in US dollars for an event in my own Canadian city. It's misleading and fraudulent.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

