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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The customer service was very patient to answer my questions and help me dispel my concerns, which was very heartwarming
My order was confirmed online and by phone then somehow it was cancelled because the "broker sold them elsewhere ". Completely unprofessional and unacceptable
Excessive service charge and excessive price on the tickets themselves (when compared to readily available tickets through box office)
Cannot even cancel the purchase within 5 minutes of booking - even when the amount was not yet charged
The ticket I ordered was cancelled the next day. I had to purchase another. I trust that it will not be cancelled.
The fees are outrageous. I kept getting bumped back and forth. Bought ticket security that I didn't want.
I ordered 3 tickets for a baseball game and received confirmation and an email saying I'd receive my tickets shortly. After not receiving them and 2 lengthy phone calls with customer serviceā¦. I still never received my tickets and I was told I couldn't get a refund.
$25 tickets cost $60 plus $60 in fees. $120 for a $25 current value concert. Do not buy tickets here.
Should be listed as Canadian Dollars for a Canadian event!
Actual event price at the venue $68.50 per ticket.
I got charged over $500 through Tickets on Sale.
Fast,convenient... easy totally awesome. I missed an opportunity to make 4 payments for my tickets... but that's ok.
Glad the option was there... maybe next time I will select that prior to purchasing.
Good value and timely receipt. Would use against n
I ordered my parking pass for a baseball game the same day as the game (bad on me but I had forgotten). I ordered. Got my confirmation of purchase which actually said I would get a text w my pass. I didn't after and hour (now only 3 hours to game.). I looked in email, also not there. I was frustrated at that point.
So I did live chat. This pet went fabulously and was super helpful and fast to fix it. He identified my order & told me to log on to the mlb and it would be there (it was) and situation fix in 30 seconds.
The ticketsonsale should post that if you don't get the email to log on, it would save calls I am sure.
Don't show me that the parking is $23 and the charge me 38.00 your a rip off!
Great. Overpriced, nearly 50% but it is resale. The application worked well, but it's general admission so it shouldn't have any problem from the start.
I ordered a parking pass for the Pirates game on June 4th and I never received it.
I bought tickets for the 4:30pm showing. When I arrived at the venue, the tickets were for the 7:30pm showing. I had guests with me, so had to buy new tickets. This cost me $450, so my whole experience of Ticketsonsale was very poor. I should be credited the amount.
There is no total before you get charged. It says the price then you put your card info in and submit and bam. You just got scammed for way more then it originally said.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

