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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Either I was not aware of the amount of additional fees would be charged or I mistakingly missed it, until I saw my receipt. I would have appreciated knowing this amount before my credit card was charged.
Je trouve que il y a une pogne dans ce site.
Tu vies au Québec tu achetes des billets pour un show à Québec et il te charges en U.S...
Pas de service en français mais ticketmasger.ca dit bien canada. Alors très déçus d'avoir des frais exorbitant pour quelque chose qui n'est vraiment pas bien inscrit dans les descriptions.
Ordering parking passes to have guaranteed access to an event and then not receiving the passes until 45 minutes before game time was unacceptable. I had to park somewhere else and was unable to use the passes or would have missed pre game events. Parking is different than game time tickets.
You accepted my payment in full BUT you won't give me my tickets until sometime before the show. That's BS.
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I was routed to this site from an email directly from the artist website stating a 10% discount would be applied. It was not given.
Mapping for ticket selection was good. Checkout was a breeze
When we arrived to parking, There were 4 other cars supposed to be parking in the spot our ticket said. Seems like someone reselled the same parking to steal people's money. We all had Resident parking #1 on our pass!
Yeah ready for it. Super excited to finally see Jason Aldean. He is one of my favorite quiets and always wanted to see him when he was close to me.
I never received the link to my tickets. Spent 90 minutes trying to resolve it. Chat help was ok until they unplugged before issue was resolved. I will never use your service again as it is unreliable and caused me great distress.
The seller failed to pay attention to the email address I'd given, so I did not receive the tickets in time and had to pay again upon arrival to the venue.
I ordered tickets not realizing this was a 3rd party seller site. I have yet to receive the tickets and am quite concerned they will not actually arrive.
I have not been able to download the tickets. It says "oops…"
Tickets were more than actual tickets on Ticketmaster I made 400 dollars more
I bought tickets that i never got and so far no refund
I bought digital tickets from TicketsOnSale three weeks ago and still haven't received them three weeks later. I paid several hundred dollars for these tickets and I find this situation absolutely ridiculous.
TicketsOnSales tells me it's business as usual. This is the first time in my life that I've bought digital tickets and not received them immediately. I find this completely unacceptable. It's like going to a restaurant and paying for my meal three weeks after I've eaten it.
I would strongly advise anyone against using TicketsOnSale. As far as I'm concerned, they're corporate scalpers.
I gave a one-star rating but I wished I could have given a zero-star rating.
I was disappointed to discover the price was in US dollars on what I thought was a Canadian site and at a Canadian venue.
So many fees. Two tickets that were about $200 became $300 with all the fees.
Not very clear on what the extra charges are for or what amount they are until you go to pay
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

