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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
We thought we were buying $89 tickets to the Walmart AMP but after we got the ticket receipt we learned we were billed $243 and the ticket didn't break down the cost difference.
Easy to buy the tickets didn't take long to buy it.
It's nice they have tickets that are sold out. Price could be a little better but if it's important, you will buy. Glad I checked this site for tickets to a show I wanted to see that was sold out thru tickets master.
Never received our championship game tickets. Need a refund
I recently purchased a parking pass for an event in August through Tickets on Sale, and I must say, the experience has been far from satisfactory. The primary issue lies in the lack of clear information regarding the delivery of the parking ticket. Upon completing my purchase, all I received was a vague email stating that the seller would provide the parking ticket by the day of the event. This leaves me in a state of uncertainty for the next four months, wondering whether I will actually receive the ticket on time.
The absence of clear communication and transparency is alarming. It's unclear whether the ticket will come directly from Tickets on Sale or from an individual seller using their platform. The lack of detail and assurance is concerning, and it makes me feel like I'm just supposed to cross my fingers and hope for the best.
At this point, I'm starting to feel like I might have been scammed. I understand that some processes take time, but the complete lack of clarity and assurance is unacceptable. I expected a smoother and more transparent transaction from a ticketing website, and unfortunately, Tickets on Sale has not met those expectations.
I purchased tickets. The price total was severely different than what came out of my account.
To find out it was USA dollars. When the musical is playing in Windsor, Ontario Canada.
Can't properly rate my satisfaction with the "products" I received until after the concert. And the only part that sucked in this process is purchasing tix to see snoop with floor seats is that I should have realized that unless it says C or CAD next to the cost, it's implied that the price is in USD. My oversight and excitement to purchase great seats at an amazing price cost me roughly 300 more in total for the two tickets. I felt that the next day when I looked at my account let me tell you. I'll be more careful next time (Missy E) when purchase my tickets thru this outlet. 100% would to it again
$#*! off with that service fee and everything. Else that made it so pricey
It's was so easy. The website made it so easy. YAY!.
Made a mistake with my order and needed to cancel my transaction. Contacted customer service minutes after my purchase and was denied based on the websites terms of service
The customer representative was rude and don't send the email or confirmation on time
Purchased tickets and did not receive them in time to use them. Had to purchase other tickets and customer service was awful and refused to help me. Never buy tickets from here.
I payed for a ticket and it was seemingly a scam. Would love a refund
I believe your site is fraud. Posting cheap tickets in a expensive area confusing customers
Because with my internet connection it was the only one that would work
Great site the service was great and the assistance was amazing. Easy site to navigate.
Bought tickets a few days ago and have not received/ heard anything from seller. There is now way to contact seller which is silly considering they have my money and I have nothing.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

