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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,362 reviews

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Missouri
1 review
0 helpful votes
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Concert tickets
April 19, 2024

We thought we were buying $89 tickets to the Walmart AMP but after we got the ticket receipt we learned we were billed $243 and the ticket didn't break down the cost difference.

Date of experience: April 9, 2024
California
1 review
0 helpful votes
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Easy to buy
April 19, 2024

Easy to buy the tickets didn't take long to buy it.

Date of experience: April 9, 2024
North Dakota
1 review
0 helpful votes
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Happy
April 19, 2024

It's nice they have tickets that are sold out. Price could be a little better but if it's important, you will buy. Glad I checked this site for tickets to a show I wanted to see that was sold out thru tickets master.

Date of experience: April 9, 2024
Arizona
1 review
0 helpful votes
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No Tickets
April 19, 2024

Never received our championship game tickets. Need a refund

Date of experience: April 9, 2024
Oregon
1 review
0 helpful votes
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My Experience
April 19, 2024
Updated review

Quick & easy but price was quite a bit more than expected

Date of experience: April 8, 2024

Quick & easy
April 6, 2024
Previous review

Quick & easy

Date of experience: April 5, 2024
California
1 review
0 helpful votes
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I recently purchased a parking pass for an event in August through Tickets on Sale, and I must say, the experience has been far from satisfactory. The primary issue lies in the lack of clear information regarding the delivery of the parking ticket. Upon completing my purchase, all I received was a vague email stating that the seller would provide the parking ticket by the day of the event. This leaves me in a state of uncertainty for the next four months, wondering whether I will actually receive the ticket on time.

The absence of clear communication and transparency is alarming. It's unclear whether the ticket will come directly from Tickets on Sale or from an individual seller using their platform. The lack of detail and assurance is concerning, and it makes me feel like I'm just supposed to cross my fingers and hope for the best.

At this point, I'm starting to feel like I might have been scammed. I understand that some processes take time, but the complete lack of clarity and assurance is unacceptable. I expected a smoother and more transparent transaction from a ticketing website, and unfortunately, Tickets on Sale has not met those expectations.

Date of experience: April 8, 2024
New York
1 review
0 helpful votes
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I purchased tickets. The price total was severely different than what came out of my account.

To find out it was USA dollars. When the musical is playing in Windsor, Ontario Canada.

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Can't properly rate my satisfaction with the "products" I received until after the concert. And the only part that sucked in this process is purchasing tix to see snoop with floor seats is that I should have realized that unless it says C or CAD next to the cost, it's implied that the price is in USD. My oversight and excitement to purchase great seats at an amazing price cost me roughly 300 more in total for the two tickets. I felt that the next day when I looked at my account let me tell you. I'll be more careful next time (Missy E) when purchase my tickets thru this outlet. 100% would to it again

Date of experience: April 8, 2024
North Carolina
1 review
0 helpful votes
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Service fee 20$v? $#*! off
April 19, 2024

$#*! off with that service fee and everything. Else that made it so pricey

Date of experience: April 8, 2024
Washington
1 review
0 helpful votes
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Tech is awesome.
April 19, 2024

It's was so easy. The website made it so easy. YAY!.

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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DO NOT USE THIS SITE
April 19, 2024

Made a mistake with my order and needed to cancel my transaction. Contacted customer service minutes after my purchase and was denied based on the websites terms of service

Date of experience: April 8, 2024
Missouri
1 review
0 helpful votes
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The customer representative was rude and don't send the email or confirmation on time

Date of experience: April 8, 2024
Kansas
1 review
0 helpful votes
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Horrible.
April 19, 2024

Purchased tickets and did not receive them in time to use them. Had to purchase other tickets and customer service was awful and refused to help me. Never buy tickets from here.

Date of experience: April 8, 2024
Georgia
1 review
0 helpful votes
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Payed way to much
April 19, 2024

I payed for a ticket and it was seemingly a scam. Would love a refund

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Confused
April 19, 2024

I don't know why my ticket would come 1 day before concert?

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Rip off
April 19, 2024

Said my total was $591. Check my Master Card and I've been charged $805. Absolute rip off!

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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I believe your site is fraud. Posting cheap tickets in a expensive area confusing customers

Date of experience: April 8, 2024
Wyoming
1 review
0 helpful votes
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Because with my internet connection it was the only one that would work

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Blue jays tickets for sale
April 19, 2024
Updated review

Great site the service was great and the assistance was amazing. Easy site to navigate.

Date of experience: April 8, 2024

Great site
April 19, 2024
Previous review

Great site

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Bought tickets a few days ago and have not received/ heard anything from seller. There is now way to contact seller which is silly considering they have my money and I have nothing.

Date of experience: April 8, 2024