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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,383 reviews

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Canada
1 review
0 helpful votes
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Blue jays tickets for sale
April 19, 2024
Updated review

Great site the service was great and the assistance was amazing. Easy site to navigate.

Date of experience: April 8, 2024

Great site
April 19, 2024
Previous review

Great site

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Bought tickets a few days ago and have not received/ heard anything from seller. There is now way to contact seller which is silly considering they have my money and I have nothing.

Date of experience: April 8, 2024
Georgia
1 review
0 helpful votes
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Ripoff
April 19, 2024

I thought I was purchasing a parking ticket for $27, after I completed my transaction I was billed $44.

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Why so late?
April 19, 2024

I'm looking at electronic delivery and they say that I might not see the tickets until the day before. I have never experienced such a delay and it makes me nervous. I have other plans involving this weekend in the works.

Date of experience: April 8, 2024
Ohio
1 review
0 helpful votes
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Bamboozled with hidden fees
April 19, 2024

Almost 33% fees added after the "click"

Cmon. Just tell me what the ticket costs all in before I bite.

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
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Went to buy 1 parking pass and the website auto populated 19 as the total number. No refunds. Showed $33 for 1 ticket. After purchasing it showed as x19. Careful using this website.

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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I feel I was fooled into buying the inflated price tickets as I thought it was the ticketmaster site, looks almost identical

Date of experience: April 8, 2024
Missouri
1 review
0 helpful votes
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What happened to my tickets?
April 18, 2024

I think I got ripped off. I haven't received my tickets. Can someone tell me what's going on?

Date of experience: April 8, 2024
Montana
1 review
0 helpful votes
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Quick Ticket Delivery, Low Anxiety
April 18, 2024

This is a ticket resale site and yet I was still able to have my tickets within a half-hour of them being purchased. I was very pleased.

Date of experience: April 8, 2024
Maryland
1 review
0 helpful votes
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First time on site. Found out after purchasing that there was a $90 fee for service. No where in checkout did it mention this. Also, guess I'm buying someone else's tickets and won't be "transferred" till later...lesson learned. Could have gotten tickets from another well known vendor for much less and for less fees!

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Misleading
April 18, 2024

Website operates in multiple countries and Website should be able to display USD in front of any $ Amount.
It seems misleading showing just $ sign.
Customer accessing from Canada or Australia would naturally assume its showing their currency value, when it is not.

Date of experience: April 8, 2024
Canada
1 review
0 helpful votes
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Great Tickets
April 18, 2024

Easy and quick, not difficult at all. Will use again for all our tickets

Date of experience: April 8, 2024
South Carolina
1 review
0 helpful votes
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I received 3 emails saying urgent. I never received my ticket. Paid the insurance and still trying to get a refund. Jump through several hoops and still not even close to getting a refund. Absolutely a waste of money.

Date of experience: April 8, 2024
North Carolina
1 review
0 helpful votes
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Wonderful
April 18, 2024

Very easy to get tickets after subscription. Knew exactly when they want on sale and before they sold out.

Date of experience: April 8, 2024
Texas
3 reviews
0 helpful votes
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Self explanatory. The app is very difficult to move around.

Date of experience: April 8, 2024
Minnesota
2 reviews
0 helpful votes
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Scam escape now
April 18, 2024

Fees are more than the price of the ticket with no notice. Can't cancel

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
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Not satisfied
April 18, 2024

I was purchasing tickets for the PGA on April 5th for April 6th.
I was charged for April 5th tickets as well as April 6th. I was charged twice.
When I got to the venue you tickets could not be accessed by the PGA ticket door.
Consequently I had to purchase additional tickets through Ticket Master.

Date of experience: April 8, 2024
North Carolina
1 review
0 helpful votes
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HIDDEN FEES!
April 18, 2024

$121 of hidden fees?! When the tickets where $43? And I got them cheaper on the official event website for $15 a ticket. This place is a scam and I got hosed!

Date of experience: April 8, 2024
Florida
1 review
0 helpful votes
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Frankie Valli Concert
April 18, 2024

Easy to find and place order for tickets. Would use again for future events.

Date of experience: April 8, 2024
North Carolina
1 review
0 helpful votes
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I am shocked to find out only after the purchase, along with the insurance policy to protect my purchase, that there is no possibility for a refund, and the insurance policy is worthless. I had no idea that I was purchasing tickets from a shady third party vendor. Now I'm out over $300 for something I can't use.

Date of experience: April 8, 2024

COMPLETELY DECEPTIVE
April 18, 2024
Previous review

I HAD NO IDEA UNTIL IT WAS TOO LATE THE TICKETS WERE NON REFUNDABLE. EVEN PURCHASED THE INSURANCE WHICH TURNED OUT TO BE COMPLETELY WORTHLESS. AFTER REALIZING THAT I HAD PURCHASED THE TICKETS FOR THE WRONG DAY, THERE IS NOTHING THAT CAN BE DONE FOR ME EXCEPT TAKE $300 FROM ME WITH NOTHING TO OFFER IN RETURN

Date of experience: April 8, 2024