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TicketsOnSale

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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64,364 reviews

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North Carolina
1 review
0 helpful votes
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Price
April 19, 2024

The price of the tickets was more than i expected to pay

Date of experience: April 9, 2024
Georgia
2 reviews
0 helpful votes
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The tickets were supplied for the wrong date and time. I did NOT use them and was required to buy tickets at the box office.

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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Great experience!
April 19, 2024

The experience was very satisfying, quick/easy, to purchase tickets.

Date of experience: April 9, 2024
Wisconsin
1 review
0 helpful votes
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Inefficent, expensive, and unreliable. I purchased a seat in the center right section according to the seat chart. Upon arrival the seat was in the far right section.

Date of experience: April 9, 2024
Indiana
1 review
0 helpful votes
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Paid 99 for a 70 charge - the same lot was 50 at the concert

Date of experience: April 9, 2024
Colorado
1 review
0 helpful votes
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Not happy at all
April 19, 2024

Horrible nothing was shown just the face value and so there for makes people believe that's what they are paying then the amount is totally different when they charge the card.

Date of experience: April 9, 2024
Tennessee
2 reviews
0 helpful votes
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Was looking for tickets to the grand old Opry because we have some friends visiting from California wanted to see a show

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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Easy and fast
April 19, 2024

Tickets arrived immediately and user friendly and best prices

Date of experience: April 9, 2024
California
2 reviews
0 helpful votes
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Delay in receiving email with parking ticket
April 19, 2024
Updated review

Still waiting for my email delivery of parking ticket. Tried to contact for more information, but will not go through.

Date of experience: April 9, 2024

Good waiting for processing
April 19, 2024
Previous review

Good waiting for processing

Date of experience: April 8, 2024
Florida
1 review
0 helpful votes
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The email stated to click the below link and that I may have to create an account. But when I click the link, I immediately get two tickets with barcodes. Is this correct? There is no statements confirming that correctly accepted the tickets. Leaves me wondering if all is correct.

Date of experience: April 9, 2024
Ohio
1 review
0 helpful votes
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Never got ticket
April 19, 2024

Never received ticket on phone before i parked. Had to be at fenway early & had to use another lot. $93 waste

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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Refund wanted
April 19, 2024
Updated review

Your site was not clear on terms. Did not know it was US dollars. Did not know I would not get tickets until 2 days prior to the event.

Date of experience: April 9, 2024

Easy and quick!
April 19, 2024
Previous review

Easy and quick!

Date of experience: April 9, 2024
Canada
1 review
0 helpful votes
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$#*! absolute $#*!, again this needs 50 characters so it was awful

Date of experience: April 9, 2024
North Carolina
1 review
0 helpful votes
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First time for daughter's birthday
April 19, 2024

A friend helped me get my amazing daughter tickets. We just adopted her and this is her "Birthday" present. I would give 5 stars, but it would not let me purchase the advance line purchase to get her upfront. I'll do better next time.
Thanks so much

Date of experience: April 9, 2024
Missouri
1 review
0 helpful votes
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Concert tickets
April 19, 2024

We thought we were buying $89 tickets to the Walmart AMP but after we got the ticket receipt we learned we were billed $243 and the ticket didn't break down the cost difference.

Date of experience: April 9, 2024
California
1 review
0 helpful votes
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Easy to buy
April 19, 2024

Easy to buy the tickets didn't take long to buy it.

Date of experience: April 9, 2024
North Dakota
1 review
0 helpful votes
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Happy
April 19, 2024

It's nice they have tickets that are sold out. Price could be a little better but if it's important, you will buy. Glad I checked this site for tickets to a show I wanted to see that was sold out thru tickets master.

Date of experience: April 9, 2024
Arizona
1 review
0 helpful votes
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No Tickets
April 19, 2024

Never received our championship game tickets. Need a refund

Date of experience: April 9, 2024
Oregon
1 review
0 helpful votes
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My Experience
April 19, 2024
Updated review

Quick & easy but price was quite a bit more than expected

Date of experience: April 8, 2024

Quick & easy
April 6, 2024
Previous review

Quick & easy

Date of experience: April 5, 2024
California
1 review
0 helpful votes
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I recently purchased a parking pass for an event in August through Tickets on Sale, and I must say, the experience has been far from satisfactory. The primary issue lies in the lack of clear information regarding the delivery of the parking ticket. Upon completing my purchase, all I received was a vague email stating that the seller would provide the parking ticket by the day of the event. This leaves me in a state of uncertainty for the next four months, wondering whether I will actually receive the ticket on time.

The absence of clear communication and transparency is alarming. It's unclear whether the ticket will come directly from Tickets on Sale or from an individual seller using their platform. The lack of detail and assurance is concerning, and it makes me feel like I'm just supposed to cross my fingers and hope for the best.

At this point, I'm starting to feel like I might have been scammed. I understand that some processes take time, but the complete lack of clarity and assurance is unacceptable. I expected a smoother and more transparent transaction from a ticketing website, and unfortunately, Tickets on Sale has not met those expectations.

Date of experience: April 8, 2024